Guest Services Attendant - Part Time

Overview

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Penasquitos Canyon and the sunshine of San Diego. It s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

Rate of pay: $17.75/hour USD

• Assist all guests on the front drive; help with retrieving vehicles, luggage, and other requests as needed.
• Deliver guests to their room, luggage, messages and any other items for delivery within the hotel.
• Consistently offer professional, friendly, and engaging service.
• Ensure the timely and efficient transfer of luggage to and from the guest s room.
• Ensure the guest is familiar with their room upon arrival (e.g., temperature control).
• Maintain a presence in the lobby when not delivering luggage to guest rooms; offer assistance to guests.
• Assist with luggage for arriving and departing guests as needed.
• Assist guests arriving by vehicle on the front drive or departing from the main building.
• Keep all areas of responsibility neat and clean for guests and colleagues.
• Have a basic knowledge of resort activities to ensure timely response to guest needs, as outlined in daily pre-shift briefing.

• Previous customer-related experience is an asset.
• Excellent communication skills and professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• High school graduate or equivalent is preferred; previous experience is a plus.
• Must be able to communicate well verbally and in writing.
• Reading and counting are essential.
• Must have a valid California license and clean driving record.
• Basic knowledge of the San Diego area including directions to areas of interest, restaurants and local attractions.
• Aptitude to acquire minimum skill levels for safe operations and task execution to ensure a safe environment for self and coworkers.

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS