×
Register Here to Apply for Jobs or Post Jobs. X

Front Desk Agent

Job in San Diego, San Diego County, California, 92189, USA
Listing for: CoralTree Hospitality Group
Full Time position
Listed on 2026-01-30
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner, Guest Services
Salary/Wage Range or Industry Benchmark: 18.8 USD Hourly USD 18.80 HOUR
Job Description & How to Apply Below

Overview

Welcome to Town and Country Resort, where mid-century charm meets modern luxury in the heart of San Diego’s Mission Valley. With 671 guest rooms, 295,000 sq. ft. of meeting space, and a playful SoCal spirit, our resort has been an iconic destination for decades. We take pride in creating memorable experiences for every guest — and it all starts at the front desk.

As a Front Desk Agent, you are the welcoming face of Town and Country Resort. You’ll play a key role in delivering an exceptional arrival and departure experience for our guests — handling check-ins, check-outs, room assignments, and inquiries with professionalism and genuine hospitality. This position requires flexibility to work varying shifts between 6:00 AM and 10:30 PM, including weekends and holidays, based on business needs.

Enjoy great team perks, including complimentary stays for you and your family, free daily lunch in our employee cafeteria, free parking, a 401(k) retirement plan, and more. For full-time team members, we also offer comprehensive Medical/Dental/Vision plans and employer-paid life insurance for added peace of
mind
.

Pay Rate $18.80 #TownCountrySD

Responsibilities
  • Greet and assist guests with a warm, engaging, and professional demeanor.

  • Perform check-in and check-out procedures efficiently and accurately.

  • Handle guest inquiries, complaints, and requests promptly, following up to ensure satisfaction.

  • Manage room assignments, rate verification, and billing accuracy.

  • Collaborate with other departments to ensure a seamless guest experience (Housekeeping, Bell Services, Reservations, etc.).

  • Process payments, post charges, and balance daily transactions using property management systems.

  • Maintain a thorough knowledge of resort amenities, local attractions, and current promotions.

  • Assist with special requests such as early check-ins, late check-outs, or room changes.

  • Ensure compliance with all safety, security, and privacy standards.

Qualifications
  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
  • People Person. The best part of serving others is creating guest experiences that go beyond the expected.
  • Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.

A qualified applicant is a “people person” who is flexible with their schedule, loves to help others, and knows how to multi-task while ensuring accuracy.

#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary