Server Assistant

Description

The Nolen Rooftop is now hiring a Server Assistant to support our fast‑paced, high‑volume rooftop bar and restaurant. This role is perfect for a hospitality professional who thrives in an energetic environment, enjoys working as part of a close‑knit team, and takes pride in creating memorable guest experiences. As a Server Assistant, you’ll play a critical support role for our service team, ensuring smooth operations, strong guest flow, and an elevated rooftop experience from start to finish.

• Support servers and bartenders during service to ensure efficient, seamless guest experiences
• Assist with food and beverage delivery and table maintenance
• Maintain cleanliness and organization of service stations, tables, and guest areas
• Reset and sanitize tables, countertops, and floors throughout and after service
• Help keep the rooftop well‑stocked with glassware, supplies, and service items
• Be a visible, approachable presence for guests while supporting overall service flow
• Assist with  and help monitor responsible alcohol service when needed

• A motivated, adaptable team player with a strong work ethic
• Ability to stay calm, focused, and positive in a fast‑paced, high‑energy environment
• Strong attention to detail and a proactive mindset
• Guest‑first attitude with a passion for hospitality
• Ability to anticipate needs and solve problems on the fly
• Flexible availability, including evenings, weekends, and holidays

This position requires standing and walking for extended periods, lifting trays and supplies, and working in a dynamic rooftop environment. Scheduling is variable and based on business needs, seasonality, and occupancy. Specific weekly hours are not guaranteed.

Island Hospitality is committed to developing our team members. We offer structured training and ongoing development with clear pathways for advancement. Whether you’re growing within food & beverage or exploring broader hospitality opportunities, we invest in your success.

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in‑house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Island Hospitality uses E‑Verify to confirm work authorization in all municipalities where it is required by law.