Manager, Interpreter Services

Position: Manager, Interpreter Services - 138370

Payroll Title

MED INTERPRETER SVC SUPV 2

Department

INTERPRETER SERVICES

Hiring Pay Scale

$85,550 - $105,080 / Year

Worksite

Hillcrest

Appointment Type

Career

Appointment Percent

100%

Union

Uncovered

Total Openings

1

Work Schedule

Days, 8 hour shifts, Monday - Friday

Filing Deadline

Fri 2/20/2026

Apply Now

Apply Now

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment:
Apply by 2/10/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants:
Eligible Reassignment clients should contact their Disability Counselor for assistance.

This position is based in Hillcrest and requires going to La Jolla and/or East Campus as needed.

Description

Reporting to the Director of Experience Operations, the Interpreter Services Manager oversees daily operations of the Department of Interpreter Services. This position is responsible for ensuring superior language access services are available for UC San Diego Health’s Limited English Proficient (LEP) patient population. Ensures compliance with local, state, and federal laws as well as adherence to the Joint Commission standards. This position is a critical part of the Office of Experience team, role modeling behavior and acting with a high level of professionalism.

Key Responsibilities Include

• Daily supervision of medical interpreters and department coordinators
• Reviews department process and creates and implements plans to address improvement opportunities
• Tracks program metrics and provides regular program updates to leadership
• Engages with stakeholders at all levels of the organization, building relationships with team members across the enterprise
• Mentors, trains and coaches direct reports
• Monitors quality of performance and service offered by contracted vendors
• Performs medical interpretation and translation

Minimum Qualifications

• Nine (9) years of related experience, education/training, OR a Bachelor’s degree in related area plus five (5) years of related experience/training. Related experience as a medical interpreter.
• Certification from a medical interpreter school or program such as Certification Commission for Healthcare Interpreters (CCHI) or National Board of Certification for Medical Interpreters (NBCMI).
• Experience and proven success in demonstrating solid subject matter knowledge of medical interpretation and translation services.

Preferred Qualifications

• 2 – 5 years of supervisory experience.
• Experience working with EPIC.
• Certification in Lean Six Sigma.
• Experience in public speaking.
• High degree of computer literacy and competence in the use of Microsoft Word, Excel, PowerPoint, Outlook.
• Familiarity with and working knowledge of clinical, professional, and ancillary departments in fast paced, hospital environment.
• Bilingual English/Spanish.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $71,600 - $127,400 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $34.29 - $61.02

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time.

Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care in patient care, biomedical research, education, and…