Hospice Volunteer Coordinator Assistant

Overview

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with CARES:
Compassion, Accountability, Respect, Excellence and Service. By joining our team, you will have the opportunity to impact patients’ lives daily and grow your career in a culture of collaboration, compassion, and commitment.

• 401(k) retirement savings plan
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance

Pay range (depending on experience): $21.00 - $25.00 hourly

3 days per week, 8:00am to 5:00pm

• Develop and maintain volunteer training and orientation programs that meet patient and family needs; coordinate and conduct orientations and training sessions regularly.
• Recruit, orient, and interview prospective volunteers.
• Maintain knowledge of Medicare, CHAP, and other regulatory requirements to ensure departmental compliance.
• Manage all administrative tasks required to operate Volunteer Resources in assigned branch locations, providing support to additional branches as needed.
• Determine the need for volunteer services with patients, families/caregivers, and the hospice team.
• Supervise and evaluate volunteers in a timely and appropriate manner.
• Maintain monthly statistics.
• Keep current and accurate volunteer personnel files.
• Reevaluate the volunteer program as needed; identify needs for new programs or services and develop them accordingly.
• Plan and facilitate volunteer support and education meetings.
• Attend interdisciplinary group meetings.
• Provide information to individuals and community groups about hospice volunteer services.
• Participate in budget preparation related to program development.
• Contribute to quality assessment and performance improvement activities, including reviewing and revising volunteer policies and procedures.
• Perform other related duties and responsibilities as needed.

• At least two years of experience in a health care setting preferred.
• At least two years of management or volunteer supervision experience preferred.
• Ability to supervise, coordinate, and evaluate volunteer services.
• Understanding of hospice philosophy.
• Ability to organize and develop volunteer hospice personnel to meet patient and organizational needs.
• Ability to manage individuals providing volunteer time who are considered employees.
• Proficiency with computer systems, including the Microsoft Office suite; database experience preferred.
• Training or experience in holistic, complementary, or alternative modalities, and/or prior volunteer experience preferred.

Mission Healthcare is committed to fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are an equal-opportunity employer and do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. Employment decisions are based on qualifications, merit, and business need.

Accessibility:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please let us know how we can best meet your needs.