Enterprise Laboratory Asset Management Practice Leader; LAMP

Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within.

Join our team to make a difference in healthcare while advancing your career with Renovo.

The Enterprise Laboratory Asset Management Practice Leader is responsible for modeling site level best practices to scale across the Vertex Enterprise by creating asset management initiatives with Vertex scientific end‑users, lab operations stakeholders and Renovo program managers. These initiatives are directed to drive operational excellence at the San Diego site and across the Vertex Global LAMP, generating outcomes measured in improved service delivery, improved equipment uptime, lab operations workflow process improvement, cost avoidance and cost savings.

• Deep understanding of the role of instrumentation, service/support, and lab operations within a biopharmaceutical lab setting.
• Responsible for translating sponsor requirements into operational tactics and ensuring consistent and coordinated execution and behavior by the San Diego Renovo team to accomplish said tactics. Model these operational tactics into scalable standards and best practices across the Global Vertex Enterprise LAMP in partnership with the Renovo Account Director and Vertex sponsors.
• Collaborates with client and team to develop and evolve lab instrument support enterprise program and site operation processes.
• Provides regular updates to client, site stakeholders, and operational team members.
• Quickly develops operational and process excellence with a sense of awareness and proactively keeps a real‑time pulse on satisfaction level of site stakeholders, users, and operations teams; ensuring all aspects of the site lab instrument management and service program are meeting or exceeding their expectations at all times. Helps scale operational and process excellence across the global enterprise program with the support of program sponsors and the Renovo Vertex Account Director.
• Builds and maintains trust and confidence in the lab instrument program and Renovo team with site stakeholders, users, and operations teams via frequent interactions and reliably meeting/exceeding all commitments made.
• Demonstrated strong work ethic, consistently holding self and others accountable to the highest levels of professionalism and quality standards.
• Accountable for maintaining an accurate inventory of all site lab instrumentation; ensuring contemporaneous tracking and facilitation of incoming equipment from point of order, through installation, through ongoing use, service, and movement, through to decommissioning.
• Accountable for ensuring the timely response, updates, communication, and closure of instrument service work orders and contract related matters with end users and site stakeholders.
• Generates and presents weekly program scope and service summary deliverables for client review and approval; in a succinct, traceable format. Has a knack for simplifying complex deliverables by identifying and highlighting what matter most for each unique occasion.
• Serves as the main point of contact at the customer site as well as a subject matter expert and coach to employees.
• Must be comfortable and proficient in presenting to and working with senior level management.
• Performs other duties as assigned by your Manager.

• Minimum of 5 years of experience in Life Science, with at least 3 years of experience with instrument management
• Advanced proficiency with Microsoft Excel (pivot tables, VLookup, VBA Macros, etc.)
• Strong business acumen skills, including experience managing financial budgets
• Strong customer focus with a customer first mindset
• Exceptional written and verbal communication skills

• Bachelor’s Degree in…