Territory Patient Admission Coordinator; Clerical), Home Health

Overview

Location:
San Diego

Clerical Territory Patient Admissions Coordinator – San Diego

Position: Clerical Territory Patient Admissions Coordinator

Position Type: Full-Time

Remote/Virtual Position: No

Salary: Non Clinical Candidates - $28.00-$32.00 Hour

Medical Backoffice Experience Required For Consideration.

The Territory Patient Admission Coordinator establishes and maintains communication with clients, family members and referral sources in a given territory. This role is responsible for partnering with agency staff, referral sources, and sales to achieve optimal patient satisfaction and outcomes. The Territory Patient Admission Coordinator is responsible for the timely acceptance or decline of referrals based on predetermined criteria set by the Agency and facilitates obtaining all information and documentation necessary to complete a quality referral.

This position’s assigned territory may encompass one or more states in Accent Care’s operation and may change with the needs of the business.

If you meet these qualifications, we want to meet you!

• High School or GED
• Minimum of one year experience in home care, hospice, or personal care services, required
• Prior use of Electronic Medical Records (EMR), HCHB preferred
• Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payers, preferred

• Collaborates and maintains effective communication with the Referral Source, Sales teams, Clients and/or local agency operations to collect needed information to process a quality referral.
• Documents all referral related information, actions taken, and follow-up required in the medical record in a timely and accurate manner. Utilizes the agency’s software solution to facilitate the referral process by completing required workflow tasks within the Company’s established time frames.
• Ensures timely attention to referrals received from a variety of platforms, e.g., eFax, telephone, or referral portal/Hospital EMR portal.
• Where applicable, reviews Eligibility Alerts and Responses for Medicare Clients.
• Requests H&P, Discharge Summary, and other documents needed for ICD 10 coding by the CPOCC team, if not received with the referral information.
• Completes a “Follow Up” call to the Client/Caregiver/Referral Source to collect or confirm information (e.g., confirms out-of-pocket expense, clarifies teachable caregiver, and collects missing demographic and physician information).

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts

Come As You Are

At Accent Care, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. We are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

Accent Care is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees, with a special focus on underrepresented and marginalized groups. We offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, disability, or any other protected classification.

Note:

This role description is provided for informational purposes and may be adjusted to meet the needs of Accent Care.