Direct Support Professional​/Personal Attendant

Direct Support Professional / Personal Attendant

Apply for this role at Aya Living Inc.

$17.00/hr – $19.00/hr

Title: Support Specialist
Classification: Non‑Exempt
Role: Residential/community‑based care, support & training provider to clients with developmental disabilities. Reports to Service Support Coordinator.

Education: High School Diploma or equivalent required.

Experience: Minimum 12 months direct support experience in residential or community‑based setting, working with people with developmental disabilities, behavior challenges, psychiatric diagnoses, or medical involvement.

Certifications: Current CPR/First Aid Certification.

• Work with clients in compliance with legislation, Aya Living’s philosophy, policies, practices and contractual requirements.
• Promote client equality, diversity, choice and rights.
• Develop professional relationships and maintain effective communication with clients and relevant parties.
• Obtain client information, assess needs and contribute to planning and delivery of service agreements.
• Keep accurate records of work and communication, preserving confidentiality.
• Protect individuals from abuse and report incidents appropriately.
• Promote, monitor and maintain client health, safety and security at home and in the community.
• Administer first aid and medication as required.

• Domestic care techniques including personal hygiene, cooking and cleaning.
• Social care techniques, conflict resolution and wheelchair operation.
• Functional skills such as financial management.
• Community services and resource availability and access.
• Relevant legislation, policies and practices.
• Medical interventions including first aid and CPR.

• Strong interpersonal skills.
• Excellent verbal and listening communication.
• Supervisory experience.
• Decision‑making ability.
• Planning, organizing and prioritizing.
• Multi‑tasking.
• Analytical and problem‑solving.
• Time management.
• Stress management.
• Financial management.
• Conflict resolution.

• Assist and support all aspects of client daily living and activity choices.
• Implement and follow through on service agreements.
• Provide information, advice, guidance and support on personal issues and life choices.
• Advocate for individuals and pursue their rights.
• Liaise with client’s team as needed.
• Attend individual program plan and interim meetings as directed.
• Complete data collection and daily documentation.
• Ensure client access to nutritious food.
• Refer client symptoms of illness to physician and support team coordinator promptly.
• Follow Adult Protective Services reporting guidelines.
• Abide by company policy, federal, and state laws regarding confidentiality.
• Maintain effective communication with all relevant parties.
• Provide clean clothing, sanitary supplies, and laundry facilities to clients.
• Provide transportation as specified.
• Accompany clients to appointments and activities.
• Assist with budgeting and company purchases, providing receipts.
• Advocate and demonstrate respect for client human and civil rights.
• Assist with home exterior and lawn maintenance per neighborhood standards.
• Assist with interior maintenance, liaise with landlords regarding repairs, and report solutions.
• Assist with hygiene and domestic operations if client is unable or refuses.
• Communicate with day program services politely.
• Administer medication as specified or required.
• Assist with meal and snack provision as scheduled.
• Prepare administrative reports and maintain documentation.
• Engage in job training and personal development as needed.
• Perform other duties assigned by Support Team Coordinator or Director.

Entry level

Full‑time

Other

Individual and Family Services