RN Case Manager - Bilingual Spanish

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions—Serene Health, Community Support, and American True Care—our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long‑term well‑being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation.

We are committed to empowering our members to achieve self‑sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people’s lives. Our team members are dedicated problem‑solvers who bring their unique skills and perspectives to the table.

We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward‑thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting‑edge technologies, and a supportive community that values each individual's contributions.

The RN Case Manager oversees comprehensive care coordination for diverse patient cases, utilizing effective communication strategies and cultural sensitivity to engage members and providers. With a focus on chronic conditions, mental health, and homelessness, they assess, develop, and implement care plans while ensuring regulatory compliance and compassionate patient support.

• Supervise the care management staff, including assisting in the development, training, network development, and assignment of work/projects.
• Supervise and evaluate the appropriateness of care coordination and direct the case management staff to modify plans as needed.

• Utilize medical interventions to enhance members' self‑management of health.
• Engage with ECM Lead Care Managers via phone or in‑person for assessment and care plan development.
• Provide training for ECM Team Members on medical conditions and treatments.
• Coordinate with internal and external partners to support members' comprehensive care.
• Coordinate clinical care for ECM Program clients and establish care plan goals.
• Organize and monitor services needed by recipients.
• Perform bio‑psycho‑social assessments and develop care plans.
• Oversee care plan implementation and monitor treatment adherence.
• Provide coaching for behavior change and health improvement.
• Document interactions and interventions accurately.
• Collaborate with executives and assist in staff training for safety and quality assurance.
• Design and execute training programs for Lead Care Managers.
• Prepare formal responses and reports for regulatory agencies.
• Establish effective processes and ensure compliance with regulations.
• Assist in maintaining operational efficiency and quality care for patients.
• Perform other duties as assigned.

• Registered Nurse with a valid CA license from an accredited nursing school.
• Associate degree in Nursing from an accredited institution required.
• Bachelor’s degree in nursing from an accredited institution preferred. Experience in a health care organization or managed care setting preferred.
• 1–2 years of case management experience with low‑income populations, focusing on complex chronic conditions, mental illness, and homelessness.
• 2 years of experience with homeless, low‑income, and mentally ill populations, including substance abuse.
• Experience in Medicare and Medi‑Cal environments preferred.

• Bilingual in English / Spanish required.
• Proficient in evidence‑based communication techniques like Motivational Interviewing.
• Understanding and sensitivity to multicultural communities.
• Knowledgeable in self‑management practices for chronic conditions.
• Skilled in phone‑based engagement with members and providers.
• Proficiency in data interpretation and learning new software…