Patient Access Lead

Overview

UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world — one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.

Under general supervision, the Patient Access Lead is responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry, performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as a liaison for physician/patient care staff and patient/families. Provides training and technical resource to staff, assists management in assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation and complies with cash handling standards.

• Three (3) years Patient Access experience in large, complex healthcare environment.
• Advanced knowledge of Patient Access/Admissions/Registration functions.
• Thorough knowledge of insurance, third party payors and authorization process.
• Proven understanding of the patient referral and authorization process.
• Highly proficient with MS Office:
  Excel, PowerPoint, Outlook, Word, etc.
• Familiar with hospital patient access systems.
• Superb customer service skills. Excellent communication skills.

• Epic Registration experience.
• Lead or Supervisory experience.
• Inpatient admissions including transfers and direct admit.
• Knowledge of birth certificate process.

• Participates in 7/24 on-call rotation.
• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act
Annual Full Pay Range: $66,169 - $82,309 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $31.69 - $39.42

Filing Deadline:
Thu 2/5/2026. Apply Now.

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team.

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

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