Program Director - Hoc Bpsr

Job Description

Posted Thursday, August 21, 2025 at 7:00 AM

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

Our EEO Policy:

Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

Eligible employees receive the following benefits:

• 15 Holidays Days
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Voluntary Benefits:
  Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)

Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.

POSITION

PURPOSE:

Under the direction of the Licensed Supervising Director, the Program Director - BPSR oversees all aspects of Biopsychosocial Rehabilitation (BPSR) programming within a community-based mental health clinic – Healing Oaks Clinic. This leadership role is responsible for the daily clinical and administrative operations, program development, staff supervision, compliance oversight, and collaboration with external stakeholders. The Program Director – BPSR directly supervises key managerial staff.

EXAMPLES OF ESSENTIAL DUTIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Lead, coordinate, and evaluate all clinical and rehabilitation services including outpatient therapy, case management, medication support, mobile outreach, crisis intervention, and urgent walk-in services.
• Collaborate closely with substance use disorder (SUD) components to ensure integrated care.
• Serve as primary contact for County Oversight Representatives (COR) and ensure availability during regular office hours.

Staff Management

• Hire, train, supervise, and evaluate clinical and administrative staff.
• Provide leadership, coaching, and performance management to ensure a high-performing, client-centered team culture.
• Coordinate and provide clinical supervision and ongoing professional development.
• Facilitate staff and lead team meetings to communicate important information, collaborate with staff and provide opportunities to foster a positive and constructive work culture.

Compliance & Quality Assurance

• Monitor program compliance with county, state, and federal regulations, including contract requirements and Statement of Work deliverables.
• Oversee quality assurance, clinical documentation, treatment planning, and internal audits.
• Develop, track, and analyze program data, reporting trends and outcomes to internal leadership and funders.

Client Services

• Participate in interdisciplinary team meetings, complex case reviews and provide support during crisis interventions when needed.
• Ensure culturally competent, trauma-informed, and recovery-oriented services are delivered to adults and older adults with Serious Mental Illness (SMI).

Administrative & Fiscal Management

• Assist with program budgeting, expenditures, and purchasing.
• Prepare and submit program reports and documentation in a timely and accurate…