Medical Assistant, Experienced Front and Back Office

Medical Assistant, Experienced Front and Back Office

Join Balboa Nephrology as a Medical Assistant supporting both front and back‑office duties in a fast‑growing kidney care practice.

The Clinical Support will assist in the delivery of excellent patient care by performing routine clinical and administrative tasks to keep the office running efficiently.

• Comprehensive medical, dental & vision benefits start 30 days after hire.
• Employer contribution up to 10% of annual pay for your 401(k).
• Generous paid time off, 8 paid holidays, birthday float day, and a mental health day.
• Company paid life insurance.

Clinical Duties

• Take medical histories and vital signs.
• Reconcile medication lists.
• Explain treatment procedures to patients.
• Prepare patients for examination (in‑person and/or telehealth).
• Assist the physician during exams.
• Collect and prepare laboratory specimens.
• Instruct patients on medication and special diets.
• Authorize prescription refills as directed.
• Remove sutures and change dressings.
• Stock examination rooms and maintain instruments.
• Keep inventory of medications and supplies; maintain logs and required checks.
• Provide coverage for other MAs as needed.
• Other duties as assigned; travel may be required.

Front Office Duties

• Use computer applications to manage patient records.
• Answer telephones, take messages, and provide feedback to patients, physicians, and pharmacy.
• Greet patients and schedule appointments.
• Update and scan patient medical records.
• Code and fill out insurance forms.
• Arrange for hospital admissions and laboratory services.
• Handle correspondence and collect copays.
• Other duties and tasks as assigned.

• Minimum 2 years of experience as a front and back‑office Medical Assistant.
• Medical Assistant Certification.
• Proficiency using EHR software applications.
• Bilingual in English/Spanish.
• Experience using EPIC.

• Excellent verbal and written communication.
• Provide excellent customer service.
• Interpret, adapt and apply guidelines and procedures.
• Use good reasoning and judgment, react appropriately in emergencies.
• Establish and maintain effective working relationships.

• Background check required.
• Travel to other sites within San Diego County may be required.
• Job description is not exhaustive; duties may change.
• Supervisory duties – No.

$21.00 – $23.00 per hour.

In person.

Full‑time.

Mid‑Senior level.

Health Care Provider.

Patient‑centered | Accountability | Respect | Innovation | Data‑Driven.

To consistently deliver superior care – Balboa Care – to every patient with kidney disease.

Balboa United is a full‑service medical practice management organization supporting 24 clinical offices throughout San Diego, Imperial, Orange, and Riverside counties, with 52 board‑certified physicians and 8 advanced practitioners.

Balboa United is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, religion, sex, gender identity, marital status, military status, age, national origin, disability, and other protected characteristics.