Medical Assistant, Experienced Front and Back Office

Why work for us?

• Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
• Through our joint venture with Evergreen Nephrology we are a growing organization with opportunities for professional and personal growth.
• We will help you grow in your leadership experiences while learning the new value-based care world.
• Comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire.
• Employer contribution of up to 10% of annual pay for your 401K.
• Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!
• Company paid life insurance.
• Join a fast-growing field - employment of medical and health services managers is projected to grow 32 percent from 2020 to 2030, much faster than the average for all occupations.
• Voted 4 years in a row as a Top Workplace of San Diego !

Our Values:
Patient-centered I Accountability I Respect I Innovation I Data-Driven

Our Mission: to consistently deliver superior care - Balboa Care - to every patient with kidney disease.

About the Position

The Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently.

Essential Duties and Responsibilities

Clinical Duties

• Taking medical histories and vital signs
• Reconciliation of medication lists
• Explaining treatment procedures to patients
• Preparing patients for examination (in-person and/or telehealth appointments)
• Assisting the physician during exams
• Collecting and preparing laboratory specimens
• Instructing patients about medication and special diets
• Authorizing prescription refills as directed
• Removing sutures and changing dressings
• Stock examination rooms
• Maintain instruments and prepare sterilization as required
• Keep inventory of medications and supplies
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Provide coverage for other MAs as needed
• Other duties as assigned; travel may be required

Front Office Duties

• Using computer applications
• Answering telephones, take telephone messages and provide feedback and answers to patient/physician/pharmacy
• Greeting patients and scheduling appointments
• Updating and scanning patient medical records
• Coding and filling out insurance forms
• Arranging for hospital admissions and laboratory services
• Handling correspondence
• Collection of copays
• Other duties and tasks as assigned

Pay Range: $21.00 - $23.00/hour

Location: In person

Required Qualifications

• Minimum of 2 years of experience as a Front and Back Office Medical Assistant
• Medical Assistant Certification
• Proficiency using EHR software applications
• Bilingual in English/Spanish
• Experience using EPIC

Required Skills

• Excellent verbal and written communication
• Ability to provide excellent customer service
• Ability to interpret, adapt and apply guidelines and procedures
• Ability to use good reasoning and judgement and react appropriately in emergency situations
• Ability to establish and maintain effective working relationships with patients, medical staff and coworkers

Other considerations:

• Background check required
• Travel to other sites located within San Diego County may be required
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Supervisory duties - No

Language Skills

While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.

Vision Requirements

Vision requirements include close vision, ability to adjust focus, and see color.

Physical Demands

Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 35 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies.

Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

Work Environment

Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.

About Balboa United

Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified…