Front Desk Associate - Grande North

Overview

Action Property Management has a legacy spanning four decades as a premier HOA management provider. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices with a team of nearly 900 dedicated professionals who love what they do and help homeowners thrive and love where they live.

Action Property Management, the leader in community management, is seeking a Full-Time Front Desk Associate to join our team at our luxury high-rise association,
Grande North
, located in San Diego.

Compensation: $24 to $25 per hour

Schedule: Sunday & Monday: 7AM - 3:30PM;
Thursday to Saturday: 3PM - 11:30PM

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
• At least six months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

• Rated 4.3 stars on Glassdoor
• Comprehensive health benefits include health and wellness plans, 401(k) with company match, and generous paid time off
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting teamwork and excellence

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.