Student Success Lead Advisor; Student Services Professional III

Student Success Lead Advisor (Student Services Professional III)

Job no: 554513
Work type: Staff
Location: San Diego - Imperial Valley, San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Under the direction of the SDSU Imperial Valley Dean of Students, the Student Success Lead Advisor provides comprehensive academic advising and counseling to support the holistic success of students. The role advises on academic planning, transition to the university, financial aid referrals, personal development, and academic standing, while addressing complex and sensitive concerns. The incumbent plays a leadership role within the Student Affairs unit, providing work direction to professional staff and contributing to strategic goals.

• Provide comprehensive academic advising and counseling to students academic planning, transitions, financial aid referrals, personal development, and academic standing.
• Address complex and sensitive student issues independently, determining appropriate courses of action when policies or procedures are not established.
• Provide leadership and work direction to professional staff within the Student Services Unit.
• Analyze qualitative and quantitative data to assess student needs, inform recommendations, and support program improvements.
• Collaborate with campus partners to advance student success initiatives aligned with institutional and divisional goals.

• Make a meaningful impact on student success and equity at SDSU Imperial Valley
  .
• Serve a diverse, bilingual, and historically underserved student population in a student-centered environment.
• Exercise leadership, professional judgment, and creativity in addressing complex student needs.
  
  Contribute to campus-wide strategy and long‑term improvements in student support services.
• Join a collaborative Student Affairs team committed to access, retention, and academic excellence.

• Full‑time (1.0 time‑base), benefits eligible, permanent/probationary position.
• Exempt under FLSA and not eligible for overtime compensation.
• Standard working hours Monday – Friday, 8:00 a.m. to 4:30 p.m., with possible variations.
• Work on campus at SDSU Imperial Valley
  .

Equivalent to graduation from a four‑year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution. Requires approximately three years of progressively responsible professional student services work experience. A master’s degree in counseling, clinical psychology, social work, or related field may substitute for one year of experience; a doctorate may substitute for three years of experience when major counseling responsibilities are included.

• Bilingual in English and Spanish (required).
• Minimum one year of experience supporting low‑income, underserved student populations using counseling techniques.
• Minimum one year of experience advising students individually and in groups on complex matters.
• Minimum two years of experience analyzing complex situations and taking effective action.
• Strong analytical and critical thinking skills.
• Demonstrated ability to advise students on routine and complex matters, including sensitive situations.
• Proven ability to work effectively with diverse populations and establish cooperative relationships.

San Diego State University offers competitive compensation and a comprehensive benefits package. Salary is based on education, experience, and qualifications within the department’s budget.

CSU Classification Salary Range: $5,540–$7,893 per month; hiring salary not expected to exceed $5,540 per month.

• Generous Time Off
  : 15 paid holidays, vacation, and sick leave.
• Retirement
  :
  CalPERS pension plan with retiree healthcare and reciprocal agreements.
• Health Coverage
  :
  Medical, dental, and vision options at low or no cost.
• Education Support
  : CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings
  :
  Flex Cash, life and disability insurance,…