Academic Advisor , USNCC

Overview

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL, and Prescott, AZ—along with a worldwide network spanning roughly 120 global locations—Embry-Riddle proudly stands as the world's largest aviation and aerospace university. Now celebrating our 100th year, we continue to lead innovation in STEM education, serving more than 30,000 students worldwide. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space prepare the next generation of leaders shaping the future of flight and beyond.

Job Summary or Scope: The Academic Advisor I, USNCC position serves as a dedicated student advisor under the United States Naval Community College (USNCC) contract with ERAU to offer associate degrees within the College of Aviation and Arts and Science and potentially the College of Business. The advisor will counsel students with academic advisement concerning degree curriculums, academic regulations, procedures, policies, interpretation of the Official Advising Report, program changes, transfer credit, advanced standing, and graduation requirements.

Academic Advisors are responsible for monitoring student progress from the time of admission throughout graduation and during specific academic terms to provide guidance and assistance to students if they are having any issues. Develops personalized degree plans to counsel and assist students with registration and to ensure student persistence. Serves as the liaison between the student and USNCC, the Financial Aid Office, Military and Veteran Affairs, the Bookstore, Student Financial Services, the Registrar, and numerous other departments.

Responsible for proactively communicating with students via phone, email, text/chat, and virtual meetings. Advisors will promote student/advisor appointments and student engagement at every opportunity.

The USNCC advisor will collaborate with USNCC personnel including their Enrollment team, Success Coaches and USNCC's Registrar to ensure student success and support retention. The advisor will coordinate any necessary updates required with the ERAU, USNCC Program Manager, and WW Advising Leadership.

Advisor may be asked to unlock campus classroom (after hours) if Site Management is unavailable.

The position requires independent judgment and decision-making and the utilization of resources in the assessment and resolution of student issues. Collects research and data on student trends about retention and academic success. Conducts detailed analyses of student academic records. Assists with coverage of student files when needed due to extended advisor personal leave. Advisors are expected to communicate with students proactively via phone, email, text/chat, and virtual meetings to promote student retention and maintain a high level of customer service.

Compensation:

The hourly range for this position is $20.00-$21.00, and may include an hourly location stipend of $9.14. The final offer will consider the candidate's skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs.

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding.

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off: 18 days of personal leave in your first year. 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Required Education and

Qualifications:

• Bachelor's degree
• 1-3 years related work experience

Preferred skills,…