Director, Student Support Services

Overview

Director, Student Support Services – Extended Deadline:
Fri 1/23/2026

La Jolla, 9500 Gilman Drive, San Diego, CA 92093, United States

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UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

Cover letter strongly preferred.

The Office of Academic Support and Instructional Services (OASIS) is one of the largest learning communities at UC San Diego that empowers students personally, academically, and professionally. Our students and staff are innovative, productive, and engaged global citizens who are committed to social responsibility and promoting a diverse community of people, ideas, and perspectives. We accomplish this through academic success initiatives, leadership development, and bridging partnerships that move our students to change the world.

The mission of OASIS is to facilitate the intellectual and personal development of UC San Diego students, particularly underrepresented and underserved students. Through a challenging and supportive environment that emphasizes collaboration, validation, equity, and social justice, OASIS contributes significantly to students  retention, achievement, learning, and empowerment. OASIS is comprised of five transitional support programs and cohort-based communities:
1) Summer Bridge,
2) 2

Excel,
3) TRIO Student Support Services Program (TRIO SSSP),
4) Hope Scholars, and
5) Triton Underground Scholars. OASIS recognizes the mission of UCSD as a public institution: to prepare students for their active, successful future in an increasingly diverse society, meeting strategic goals on student success and employing a collective impact approach to closing opportunity gaps. This preparation enables UCSD graduates to contribute significantly to a more just society and a more positive social fabric for the state of California.

OASIS is part of the Student Success and Retention (SRS) team within the Office of the Vice Chancellor for Organizational Transformation (VCOT). SRS plays a leadership role in creating, coordinating, and delivering programs and services that foster student success and persistence. By developing the personal, academic, and professional skills needed for a successful transition into diverse and global communities, the SRS team fosters the intellectual, social, and emotional growth of UC San Diego students.

SRS is charged with promoting campus-wide collaboration to foster student success and developing interventions that improve retention and graduation rates, with particular attention to distinctive student groups that may have unique needs and/or come from disadvantaged educational backgrounds. Under the leadership of the Assistant Vice Chancellor, SRS has evolved into a cohesive, transdisciplinary source of services to support success and retention in response to the Chancellor s strategic plan to improve retention and degree completion.

SRS houses various departments, including the Undergraduate Research Hub, the Office of Academic Support and Instructional Services (OASIS), the Chancellor s Associate Scholars Program (CASP), Student Success Programs (SSP), Online Student Experience (OSE), and the Career Center.

Under the general direction of the Associate Director of OASIS, administer and manage program activities, staff, and budget for a comprehensive, campus-wide $361,992 a year federal Student Support Services Program (SSSP) designed to increase the retention and graduate school admission rates of at least 206 UCSD first-generation, low-income, and/or students with disabilities. Designs, develops, and implements program recruiting and retention activities.

Serves as a senior member of the OASIS Leadership Team. Acts in the place of the Associate Director as assigned. Prepares reports for OASIS and SRS Leadership and the U.S. Department of Education. Recruits, selects, trains, supervises, and evaluates professional and student staff. Establishes and maintains liaison with other campus departments and off-campus agencies as appropriate. Designs, develops, and implements retention activities based on the identified needs of program participants.

Conducts activities to improve the campus climate for the target population. Consults with UCSD faculty and staff in the development of retention strategies for first generation, low income, and students with disabilities. Assists in the development and implementation of OASIS Learning Communities.

This role is primarily on campus with hybrid work options available.

• Demonstrated competencies and advanced knowledge in theories of multicultural counseling, learning, identity development, human and career development. Broad occupational knowledge with an understanding of student development theory; knowledge of student service…