Program and Operations Coordinator, GLaD; Student Services Professional III

Program and Operations Coordinator, GLaD (Student Services Professional III)

Job no: 554495

Work type: Staff

Location: San Diego

Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

Position Description

The Program and Operations Coordinator supports the mission, programs, and daily operations of Graduate Life and Diversity (GLaD) within the Division of Student Affairs and Campus Diversity at San Diego State University. Reporting to the Assistant Vice President for Student Affairs and Campus Diversity, this position leads and coordinates graduate student programming, operations, outreach, and retention initiatives while collaborating with campus and community partners to enhance graduate student success, belonging, and engagement.

• Coordinate and support the daily operations of Graduate Life and Diversity, including space management, communications, budget projections, and administrative functions.
• Develop, implement, and assess educational, leadership, community-building, and diversity-focused programs and signature events for graduate students.
• Support graduate student recruitment, retention, advising, and mentorship efforts in collaboration with campus partners and academic units.
• Lead and provide work direction to student assistants, interns, and volunteers, including training, supervision, and program coordination.
• Manage outreach, communications, and reporting efforts, including marketing materials, social media, newsletters, websites, and annual reports.

• Make a meaningful impact supporting graduate student success, equity, inclusion, and belonging.
• Work in a collaborative, mission-driven environment focused on leadership development and student engagement.
• Gain experience leading programs, operations, and strategic initiatives within Student Affairs.
• Partner with campus and community stakeholders to advance graduate student outreach, retention, and enrichment.
• Build leadership and supervisory experience while supporting student assistants and peer-led initiatives.

Join Graduate Life and Diversity and help shape an inclusive, engaging graduate student experience at SDSU.
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• This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of October 31, 2026, with the possibility of reappointment.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. (Willingness to work irregular hours, including evenings and weekends, with advance notice)
• The individual hired into this role will work on campus at SDSU in San Diego.

Under the general direction of the Assistant Vice President for Student Affairs and Campus Diversity, the incumbent has responsibility for leading various initiatives in Graduate Life and Diversity. The program coordinator helps with innovative efforts to provide an integrated approach to identifying, developing, implementing, and evaluating programs and practices directed toward improving the center’s student outreach and yield, academic success, leadership and professional development, inclusion and retention, and enrichment of the overall students’ experience.

The incumbent helps to support student assistants, manages programs, and events in the center, and oversees some aspects of the operations. The incumbent collaborates with the Program Director of GLaD, Division of Student Affairs and Campus Diversity, Subdivision of Identity, Inclusion, and Belonging, Division of Academic Affairs, students, staff, and campus/community partners to implement workshops, programs, and services of the Center.

This position will/may be called upon as a resource in responding to sensitive equity, crisis, and individualized issues as they relate to students of the center. This position will serve as a mentor and advisor to students and will work with student assistants to design and deliver programs/workshops for graduate students. This…