Education Program Aide - Part Time Seasonal - San Diego Zoo
Listed on 2026-01-20
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Education / Teaching
Summer Seasonal, Youth Development, After School
Education Program Aide - Part Time Seasonal - San Diego Zoo
HOW YOU WILL IMPACT OUR MISSION
The Education Program Aide provides program-level support in collaboration with other team members to facilitate the learning of diverse program audiences. Program Aides report to the Education Experience Supervisor.
WHAT YOU WILL DO- Collaborates with team members, uses inclusive practices, and provides one-one-one guidance to support program participants toward achieving program objectives.
- Provides operational support for the Education and Premium Experience programs, including but not limited to scanning program tickets, facilitating program check-in and transporting guests.
- Operates organization vehicles on and off Zoo grounds, including electric golf carts, cars and SUVs.
- Prepares and maintains program materials.
- Operates program technology, including but not limited to audio/visual equipment, two-way radios, computers, walking tour listening devices, and ticket scanners.
- Participates in monitoring and evaluation of programs by supporting implementation of essential program components and measurement tools, collecting data, and providing feedback for program refinement. Contribute to a culture of feedback by providing and receiving constructive feedback to support performance improvement.
The San Diego Zoo is seeking diverse team members to support our Education & Premium Experiences team in creating engaging, memorable, guest-focused educational experiences. Program Aides play a key role in ensuring our unique tours and programs run smoothly by assisting with guest check-in, preparing program materials, transporting guests and equipment, facilitating learning for students and campers, and contributing to a welcoming atmosphere.
Ideal candidates are reliable, adaptable, customer-service oriented, and excited to contribute to exceptional student and guest experiences in a dynamic environment. Applicants 18 years and older will be considered for the position, with start dates available in Spring 2026.
- Prior experience in educational, zoo/aquarium/museum or informal learning setting, preferred.
- Interest in working with children, required.
- Prior experience working with children, preferred.
- Must be 18 years of age or older.
SKILLS AND KNOWLEDGE
- li>Have effective customer service skills.
- Must be able to portray a positive attitude at all times.
- Have strong independent judgment and critical thinking skills.
- Ability to effectively communicate.
- Ability to work collaboratively with others.
- Ability to manage time and follow a schedule.
- Strong organizational and time management skills.
- Ability to adapt to changing circumstances.
- Ability to interact positively with children and families.
- Ability to follow directions and ask clarifying questions.
- Ability to work independently with general supervision.
- Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
- Family Passes
- Complimentary Tickets
- Free Parking at the San Diego Zoo & San Diego Zoo Safari Park
- Local and In-House Discounts
- Employee Assistance Program
- Wellness Program
Position Type:
Hourly Part-Time Non-Exempt Union Seasonal Position - If selected, there will be fees and dues to be paid to the union
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