Director of Operations, School of Behavioral and Social Sciences

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom.

We therefore encourage applications from culturally diverse candidates.
** Benefits:
** We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.
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* Job Summary:

** Under the direction of the Dean of the School of Behavioral and Social Sciences, the Director of Operations will provide oversight and direction for processes and policy within the school, analyze and interpret data for the assurance of operating efficiencies, act as liaison to other University offices such as Records, Undergraduate and Graduate Admissions, Business Office, and Institutional Research.
Salary:
Pay range $70,304 - $75,000  Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.
** Job Status:
** Full time   
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* Job Description:

** The Director of Operations plays a pivotal role in ensuring the School of Behavioral and Social Sciences runs efficiently and effectively. This role blends analytical insight, operational excellence, and people-centered leadership—supporting the Dean, faculty, and staff to deliver exceptional academic and student experiences. The ideal candidate will thrive in a fast-paced, collaborative setting, balancing strategic oversight with hands-on administrative expertise.

What We’re Looking For
* Proven ability to manage complex administrative and academic operations in higher education or a similar environment
* Strong organizational and project management skills with a keen attention to detail
* Excellent written and verbal communication abilities across diverse audiences
* Strategic thinker who can anticipate needs and recommend process improvements
* Skilled in data management, reporting, and operational analytics (Workday experience preferred)
* Experience coordinating across multiple departments and functional teams
* Ability to build and maintain positive working relationships with faculty, staff, and students
* Financial acumen with experience monitoring and tracking budgets
* Proactive problem-solver comfortable managing multiple priorities and deadlines
* Commitment to the mission and values of the university

What You’ll Be Doing
* Oversee daily operations, policies, and processes for the School of Behavioral and Social Sciences
* Collaborate with the Dean to manage course scheduling, faculty assignments, and payroll coordination
* Support faculty hiring, onboarding, and record maintenance for both full-time and adjunct faculty
* Coordinate program assessment and accreditation efforts in partnership with academic leaders
* Manage databases and documentation related to curriculum, faculty, and academic records
* Prepare and monitor school budgets, providing regular analysis and reporting
* Coordinate undergraduate scholarship processes and related communications
* Serve as a liaison to university departments such as Records, Admissions, and Institutional Research
* Provide administrative and logistical support for meetings, committees, and events
* Promote operational efficiency through continuous process improvement and data-informed decisions Qualifications
* Minimum Qualifications
** A bachelor’s degree in a related field is required
* 2-3 years of administrative work experience, preferably in higher education
* Supervisory experience
* High-level proficiency with Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides) and Microsoft (Word, PowerPoint, and Excel), Coursedog,…