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Customer Success Mgr./ CSM Technical Support

Group Leader, Customer Success — Mid‑Market

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Intuit
Full Time position
Listed on 2026-02-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Group Manager for Customer Success Management to lead over 100 Customer Success Managers. This role focuses on improving customer retention and ensuring customer satisfaction with our products. Expect responsibilities such as defining CSM strategies, team mentoring, and cross-functional partnerships. The ideal candidate has over 10 years in customer-facing leadership roles and experience with SaaS organizations.

Competitive compensation includes salary, bonuses, and benefits.
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