Client Service Representative

Pay Rate: $19 to $21 per hour

Length of Assignment:
One-month temporary contract with potential for extension

We're seeking a friendly, detail-oriented Client Service Representative (Teller) to join our team and deliver an exceptional banking experience. This role goes beyond processing transactions. It's about building relationships, solving problems, and helping customers make the most of their financial services.

• Process a variety of customer transactions including deposits, withdrawals, wire transfers, and stop payments
• Recommend and cross-sell banking products and services to meet customer needs
• Answer phone inquiries, conduct account research, and mail receipts
• Maintain positive relationships with customers and team members
• Ensure compliance with all internal policies and federal/state regulations
• Handle cash securely, including ordering, verifying, and distributing currency
• Assist customers with safe deposit box access
• Identify and report suspicious activity in accordance with BSA/AML procedures
• Support branch goals and contribute to a positive team environment
• Perform other duties as assigned by the supervisor or branch manager

• High school diploma or equivalent required
• 1 to 2 years of experience in banking, retail cash handling, or a high-volume customer service environment

• Strong customer service and communication skills
• Comfortable using computers and Microsoft Office tools
• Ability to work flexible hours, including weekends and some evenings
• Detail-oriented with a commitment to accuracy and compliance

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.