Service Desk Coordinator

Paul Mitchell The School San Diego is seeking a qualified Service Desk Coordinator to join our family. With over one hundred schools nationwide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first.

We also make time for personal and communal growth through opportunities such as fundraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more.

The Service Desk Coordinator is professional and has sales and service experience, as well as strong guest service communication skills. The candidate must have basic computer software and telephone skills. The objective of the Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor for the Future Professionals and follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self‑motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales. There is opportunity in this position to grow into a management level position.

• Experience in guest service
• Excellent organization, coaching, and communication skills
• Skills in supervision, teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Previous cash management and balancing cash drawers
• Experience in handling high volume phone calls preferred

Paul Mitchell The School San Diego is an equal opportunity employer.

Salary: $18 per hour