Manager, Mid-Market Sales
Listed on 2026-02-03
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Business
Business Development, Business Management, Business Analyst
Overview
Service Now – Manager, Mid-Market Sales | San Diego, CA
Location:
On-site, Remote Apply. Employment:
Full-time. Compensation:
Base pay range $88,860 – $146,640 per year, plus equity (when applicable), variable/incentive compensation and benefits. Salary figures are guidelines and may vary by location and experience. Benefits include health plans, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave programs. Posted 4 hours ago.
- Provide leadership to your team. Oversee new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use.
- Manage quota achievement on a monthly, quarterly and annual basis.
- Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals.
- Ensure accurate reporting of metrics with territories assigned in the CRM system.
- Prepare reports for Director, Global Sales Development.
- Perform monthly performance appraisals for all personnel and administer performance improvement plans for underperformance.
- Provide input to senior leadership in the development and administration of incentive compensation programs.
- Maintain current knowledge on Service Now's offerings.
- Keep informed on competitive services, promotional matters, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 5+ years in sales or 2+ years leading a team, with the ability to act as a catalyst.
- A firm understanding of Cloud computing, SaaS offerings, and software subscription business models.
- Business/Sales Development or direct sales management experience in enterprise software sales or equivalent.
- Experience with sales force automation and sales engagement tools.
- Travel for training or meetings may occasionally be required.
For positions in this location, we offer a base pay of $88,860 - $146,640, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. The base pay shown is a guideline, and total compensation will vary based on qualifications, skill level, competencies, and work location. We offer health plans, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location of the role and is subject to change based on work location.
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