Associate Director, Business Process Excellence

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Overview

The MMS BD Excellence & Business Transformation team is seeking an Associate Director, Business Process Excellence for the Medication Management Solutions (MMS) business unit in San Diego, CA. The Associate Director will work under the direction of the Sr. Director MMS BD Excellence and partner with business leadership, Operations Strategy, and the BD Excellence business system deployment team to identify and deliver on high-impact transactional business process optimization and improvement initiatives aligned with the strategic priorities of the global MMS business unit.

This role will deliver best-in-class problem-solving and workshop facilitation and process management systems and tools to drive transformation, business process improvement, and enable a continuous improvement culture.

Key Responsibilities

Inspire operational e xcellence – As a leader in the global MMS BU assigned to the MMS BDE Excellence team, you will:

• Champion the BD Way (BD’s values and principles) to promote a culture of excellence, customer-centricity, innovation, and continuous improvement.

• Reflect standards of BD Excellence in your leadership, your individual and team behavior and outputs, and the collective outcomes of your team.

• Continuously scan inside and outside BD to benchmark,identify best practices, and push the broader team to achieve excellence.

Drive strategic process improvement – As a skilled problem-solver, you will:

• Identify and execute high-impact operating model and business processimprovementprojectsaligned to MMS strategic initiatives and goals across customer experience, quality, revenue, and gross profit.

• Set the standard for world class problem-solving and kaizen event workshop preparation and facilitation, enabling teams to rapidly address complex business problems.

• Advise executive sponsors and senior leaders on how to enable sustainment of outcomes of process improvement projects, from daily visual management and leader standard work to recommendations on organizational design and operating model.

• Install visual daily management toolsand transfer continuous improvement knowledge and skills to process owners

• Manage Business Process Excellence team portfolio and schedule of project-based work transparently and convene regular operating mechanisms to ensure rapid delivery and learning.

Build and s cale e xcellence capabilities – As a team leader and Certified Practitioner of the BD Excellence tools, you will:

• Lead, coach, and develop direct reports.

• Lead capability-building efforts across MMS by delivering targeted training, coaching, and enablement programs that drive adoption of BD Excellence tools and frameworks.

• Become a Certified Practitioner in the BD Excellence Fundamentals toolkit, including problem-solving, process improvement, and kaizen event methodologies.

• Design and implement scalable approaches to embed process ownership, performance management, and operational discipline into daily business rhythms.

• Partner with leaders across functions and geographies to foster a mindset of continuous improvement, strategic execution, and operational excellence

Minimum Requirements:

Education :

• Bachelor's degree in business administration, engineering, supply chain, management information systems, technology, or a related field

Experience :

• 8+ years of relevant experience in business process consulting, process improvement, or strategy and operations roles

• 5+ years of experience driving enterprise process…