Business Operations Manager

** This position is a full-time, on-site role based in San Diego, California. Must be available to commute to the office for this position.**

About Us:

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Go Products, LLC (DBA LUXE Bidet) is an international direct-to-consumer eCommerce company based in San Diego, California. We design, manufacture, market and sell various consumer products through online retailers like Amazon, Tik Tok Shop, Walmart and Target. It is our mission to provide innovative and affordable items that can upgrade every household. As we expand, we are looking for driven and talented members to join our team to scale growth and optimize operations.

We truly believe a collaborative and team-oriented environment can deliver extraordinary results. We offer competitive pay and a full benefits package including health insurance, 401k match, on-site fitness center, fully stocked kitchen, paid time off and holidays, and more. Our office is located across from Westfield UTC in an open and friendly space. Come join our young, driven and creative team in a small-but-mighty company!

About You:

Are you ready to roll up your sleeves and make a real impact on a growing brand? As our Business Operations Manager, you’ll be at the heart of driving growth across all our direct-to-consumer and marketplace sales channels, like Amazon and Home Depot. You know your way around DTC (and maybe even B2B) brands and can navigate e-commerce operations like a pro.

In this role, you’ll be part of crafting sales strategies, planning key initiatives, and executing the daily operational moves that directly influence revenue and brand performance. If you thrive in a fast-paced environment, get a kick out of seeing your work translate into real results, and love being part of a team that’s passionate about growth, this role is for you.

Duties / Responsibilities:

• Work with stakeholders to develop and present sales proposals, quotes, and pricing options.
• Manage, maintain, and expand relationships with various sales channels.
• Ensure all product listings meet platform guidelines and regulatory requirements.
• Ensure product listings are accurate, optimized, and live across all sales channels like Amazon, Home Depot, Shopify, etc.
• Manage sales activities (promotional events) with partners to generate revenue.
• Oversee order processing and fulfillment and monitor inventory levels to prevent stockouts.
• Track key metrics and generate reports for different sales channels and identify trends and areas for improvement.
• Suggest and implement improvements to operational workflows for efficiency.
• Assist with all operational tasks including product launches, factory communication, and monitoring international logistics by collaborating with cross-functional teams.
• Attend trade shows/ other marketing or promotional events

Qualifications:

• Bachelor's Degree from a top-tier university in Business Management or similar field.
• At least 4-5 years of experience with Business Operations/Development, E-commerce Operations, or related roles.
• Experience managing multi-channel operations.
• Preferred:
  Amazon Seller Central, Tik Tok Shop, Shopify, Walmart Marketplace and Home Depot.
• Experience with inventory management, order fulfillment, and reporting
• Understanding of product life cycle and consumer behavior.
• Solid business acumen that drives logical operational decisions.
• Takes initiative even in uncertainty, able to work independently and with limited supervision.
• Excellent communication, analytical, conflict resolution and critical thinking skills.
• Exceptional time management to meet deadlines and goals.
• Eager and willing to learn and deeply understand the needs of the business.
• Strong proficiency in Excel and Google Suite

** Must be located in San Diego, California and be available to commute to office.

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Go Products, LLC is an Equal Opportunity Employer that values diversity. All employment is decided on the basis of qualifications, merit and business need.