Business Operations Manager - NPI

Company:

Qualcomm Technologies, Inc.

Operations Group, Operations Group >
Business Operations

MCX is seeking a dynamic and strategic Business Operations Manager to lead and optimize NPI business processes across multiple business lines within MCX BU. This role requires a strong foundation in supply/demand planning process, project management, advanced data analytics leading business decision and cross‑functional collaboration. The ideal candidate will drive operational excellence, influence strategic decisions, and lead initiatives that improve NPI Planning, supply optimization, and business performance.

• Lead NPI Demand Planning and Supply Allocation along with Product Management for the portfolio of products
• Work closely with Product Mgmt (PdM), Program Mgmt, NPI-Ops and Engineering/PTE from product tape out through CS to identify the risks impacting product schedule/supply, define priorities/action-items (AI) and execution of AIs till resolution
• Lead monthly short term FCST (9Q) review of NPI chipsets with various PdM groups to assure chipset attaches/attach rates assumptions are captured accurately in Unconstrained Demand Plan
• Lead quarterly long term FCST (Q9 to 16Q) review of NPI chipsets with various PdM teams to provide directional guidance of capacity requirements in year 3 & 4 to Supply Chain/Sourcing
• Partner with Finance to translate financial goals (Budget) into operational plan for supply chain
• Participate in roadmap reviews to understand latest changes in product timing/tiers & align monthly FCST plan
• Engage in monthly forecast process to review customer raw demand, Sales Judged FCST & PdM submission vs customers sampling plan to abate the risk of under/over FCSTing during NPI
• Own and evolve the supply planning to effectively manage customer demand while minimizing E&O risk
• Understand key customer demand dynamic and chipset product roadmap
• Partner with senior stakeholders in Supply Chain, Product Management, Finance, Sales Ops, IT, and Regional Sales to define and execute strategic initiatives that drive operational efficiency and business growth
• Analyze large, complex datasets to identify trends, risks, and opportunities. Deliver actionable insights through scenario modeling, KPI dashboards, and executive-level reporting
• Identify and implement process and tools improvements across NPI supply/demand/allocation planning. Champion automation and tool enhancements to improve accuracy and reduce latency
• Foster collaborative discussion across cross functional teams to ensure timely communication of priorities, risks, and results

• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 7+ years of business operations or related experience
• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 9+ years of business operations or related experience

• A minimum of 7 years’ related experience in Product Supply Planning and/or Product Management
• Demonstrated ability to establish and maintain key collaborative relationships across multiple functional organizations
• Proficient in Excel and Power Point
• Excellent communication and presentation skills, with ability to influence at all levels (effective written and verbal communication skills)
• Experience with demand and supply planning process
• Experience in driving analytics and reporting initiatives
• Management of multiple high visibility, strategic and complex projects with minimal supervision
• Proven track record of leading cross‑functional initiatives and delivering measurable impact
• Master’s degree in business administration, Engineering, or related field.
• Experience in the Semiconductor industry
• Kinaxis Rapid Response experience
• Advanced Excel skills
• 7+ years of experience working in a large matrixed organization.
• 3+ years of work experience in a role requiring interaction with senior leadership

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing…