Front Desk Receptionist; Administrative Support Assistant II

Front Desk Receptionist (Administrative Support Assistant II)

Apply now Job no: 555612
Work type: Staff
Location: San Diego - Imperial Valley
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Position Description

The Front Desk Receptionist serves as the welcoming first point of contact for visitors, students, and university employees, creating a professional and supportive front-office experience at San Diego State University, Imperial Valley
. This position plays a key role in providing general campus and Student Health Services information, managing appointments, and ensuring calls and inquiries are handled efficiently and accurately. In addition to reception responsibilities, the role performs essential clerical tasks and supervises student workers supporting front desk operations. This is an excellent opportunity for an organized, service-oriented professional who thrives in a high-traffic environment and enjoys helping others navigate campus services.

• Greet and assist visitors, students, and university employees, directing them to appropriate offices or personnel with professionalism and discretion.
• Answer, screen, and route incoming calls; take messages; and manage appointment scheduling and calendars.
• Provide accurate information about campus and Student Health Services policies, procedures, and resources.
• Perform clerical duties such as data entry, filing, and operating standard office equipment.
• Schedule and supervise student assistants supporting front desk operations.

• Serve as the first point of connection for students and visitors seeking campus services.
• Work in a dynamic, high-visibility role within Student Health Services.
• Develop strong customer service, communication, and organizational skills.
• Supervise and mentor student workers in a supportive team environment.
• Join a mission-driven campus community committed to student care and service excellence.

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in Imperial Valley.

SDSU Imperial Valley serves as a vital regional campus of San Diego State University, dedicated to providing high-quality higher education to the desert areas of southeastern California. As an integral unit of the university, it operates under the same rigorous academic standards, governance structure, and institutional policies as the main San Diego campus.

Established in 1959 by the California State Legislature, the college has a long-standing history of community impact. Today, it operates across two distinct locations in Imperial County:
Calexico Campus & Brawley Campus.

SDSU Imperial Valley is committed to student success, offering a diverse array of academic pathways designed to help matriculated students achieve their professional and educational goals. Our curriculum includes:
Four-year and two-year undergraduate degrees, graduate-level degree programs and post-baccalaureate teaching and professional credential programs.

We are a growing and dynamic academic environment, currently powered by a dedicated team of 265 faculty, staff members, and student assistants. We pride ourselves on fostering a supportive, inclusive atmosphere that reflects the vibrant culture of the Imperial Valley.

For more information regarding SDSU Imperial Valley, .

Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.

These entry…