Scheduling Coordinator

Overview

Are you ready to bring your talent and passion for delivering exceptional patient care to a team that’s transforming lives?

At Bridge Home Health & Hospice, we are driven by our commitment to excellence in serving communities across California. For over a decade, our vision has remained clear: to set the standard in compassionate post-acute care and provide unwavering support for patients and their families.

Our culture is built on compassion, where every team member plays a vital role in our success. We celebrate diversity, live by our core values, and strive to be both the provider and employer of choice. If you’re looking for a career with meaning, growth, and impact, Bridge is the place for you!

Scheduling Coordinator - Full Time - San Diego
In person
Monday - Friday, 8:30am - 5pm

• Directs the coordination care under the supervision of the Executive Director
• Understands and adheres to agency policy and procedures
• Confers with Executive Director on problems and complaints
• Liaises between coordinating team and nursing office
• Performs all coordinating duties when necessary
• Enters scheduling data, creates schedules
• Schedules client appointments/visits according to care plans and staff availability
• Reviews and directs case management notes, documenting change of aide, change in service, telephone complaints, etc.
• Contacts care providers, clients, and staff with day-to-day changes
• Maintains staff and client statistics reports
• Supervises the scheduling of appropriately skilled personnel to fill cases and input scheduling information
• Supervises the scheduling of replacement workers as needed and the input of scheduling information
• Communicates with patients/families on home health aide related issues
• Coordinates patient care among disciplines
• Performs general office duties including word processing, photocopying, shredding, mail distribution, and reception/telephone service
• Takes telephone referral information
• Handles matters related to staff and the patients they serve
• Provides staffing for sick leave, vacation, long-term leave
• Communicates with contract agencies to maintain smooth relations and obtain needed information
• Advises the Executive Director of new cases to be filled and supervises weekly case reviews
• Oversees documentation and reporting of changes in patient status, in-service requirements, employee staff assignments, and any unsatisfactory performance
• Discerns client services required as outlined in agreements, urgent requests, and care plans
• Supervises staff regarding punctuality, assignments and reliability
• Performs other duties as required
• Adheres to the company attendance and reliability guidelines as an essential function to ensure quality and consistent patient care

The above statements are intended to be a representative summary of the major duties and responsibilities. The incumbents may be requested to perform job-related tasks other than those stated in this description.

• At least two years’ experience as a Coordinator, preferred
• Ability to utilize a PC, calculator, multi-line telephone and other related office equipment
• Demonstrates good communication, negotiation, and public relations skills
• Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities

• The ability to sit frequently for 3-6 hours
• The ability to frequently stand for 3-6 hours
• The ability to occasionally drive/operate foot control for 1-3 hours
• The ability to walk intermittently on level and/or unlevel surface for less than 1 hour
• The ability to intermittently bend or climb for less than 1 hour
• The ability to occasionally twist, kneel, crouch and crawl for 1-3 hours
• The ability to lift 10 pounds occasionally for 1-3 hours
• The ability to lift 11-50 pounds intermittently for less than 1 hour
• The ability to carry up to 10 pounds occasionally for 1-3 hours
• The ability to carry 11-50 pounds intermittently for less than 1 hour
• The ability to push up to 10 pounds occasionally for 1-3 hours
• The ability to push 11-50 pounds intermittently for less than 1 hour
• The ability to pull up to 10 pounds occasionally for 1-3 hours