Regional Operations Manager

Overview

Liberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Your Responsibilities include, but not limited to:

• Organizes and maintains information, including materials that are sensitive, confidential, or technical in nature, ensuring security and accessibility.
• Demonstrates strong judgement and organizational skills to successfully manage multiple projects in a dynamic, fast-paced environment with shifting priorities.
• Attends and participates in designated calls and meetings, with the ability to travel both locally and nationwide.
• Produces general correspondence, reports, and presentations.
• Oversees the revision of internal regional documents.
• Facilitates meetings and project-based group activities as needed.
• Conducts regular reviews of all operational processes to identify efficiency opportunities.
• Assists with department initiative proposal reviews, timeline organization, and participation in project-based group meetings.
• Supports different departments within the region, including maintenance, office operations, leasing, and Community Services.
• Assists with the planning of annual leadership conferences and position-based summits for various roles.
• Assists and supports both national and regional operations, as well as special projects assigned.
• Responsible for hiring, managing, training, and developing the Administrative Coordinator.
• Ensures all administrative processes involving the Administrative Coordinator are handled effectively and in a timely manner, including performance evaluations, performance action plans, and time reporting.
• Ensures the Administrative Coordinator complies with company policies and procedures and completes required training, whether online or instructor-led.
• Operates a company or personal vehicle to travel to various work locations.
• Completes other duties as assigned.
• This position has Supervisory responsibilities.

What You Need For Success

• Associate degree preferred
• Minimum of 5+ years of relevant work experience, including administrative and management experience or comparable.
• Real Estate or Property Management experience a plus.
• Strong interpersonal skills and ability to build relationships with stakeholders, business partners, executives, and leadership staff.
• Positive and professional demeanor in all interactions.
• Proficient in computer and software applications, including Microsoft Office (Excel, PowerPoint, Word), calendar management software, Zoom, Teams, Yardi (a plus), etc.
• Proven ability to review data and create and maintain charts in Excel.
• Strong accuracy and attention to detail
• Excellent verbal and written communication skills.
• Self-motivated and proactive with a high sense of urgency.
• Ability to thrive in a fast-paced environment.
• Maintain confidentiality, dedication, and punctuality.
• Ability…