Operations Assistant

Overview

The Office of the City Auditor (OCA) is seeking a versatile and detail-oriented Operations Assistant to join a team that serves as the department’s operational backbone. This role combines office administration, communications, and graphic design to support high-quality audit and investigative work. The candidate should be adaptable, collaborative, and able to transition between administrative tasks, communications projects, and creative design work.

The Operations Assistant reports to the Operations Manager, the Assistant City Auditor, and the City Auditor. OCA is staffed by 24 full-time employees. The position is hybrid, with in-office attendance required at least weekly and as needed.

Closing Date 02/20/2026 •
Job Req : 602 •
Division: Audit Administration •
Salary Range: $90,000.00 to $ •
Job Type: Unclassified •
Business Area: Office of the City Auditor •
Personnel Area: City Auditor

Other tasks and special projects within administrative and communications areas, as assigned.

Minimum Qualifications

• Bachelor's degree in public administration, business administration, communications, graphic design, or related field, or equivalent combination of education and experience.
• At least two years of relevant professional experience.
• Proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, One Note, etc.).
• Strong written and verbal communication skills with exceptional attention to detail.
• Ability to communicate complex information clearly to various partners and stakeholders, including elected officials, management, and the public.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent organizational skills and ability to manage multiple competing priorities.
• Professional demeanor and strong interpersonal skills.
• Sound judgment, discretion, and the ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently and as part of a team in a deadline-driven environment.
• Self-starter with a strong work ethic and initiative.

Desired Qualifications

• Experience with SAP and ERP modules (finance, logistics, HR, payroll, Ariba, etc.).
• Experience with Bank of America Works software.
• Experience with Adobe Creative Suite (InDesign and Illustrator).
• Experience in government, public sector, or audit/investigation environments.
• Background in office administration or executive support; familiarity with graphic design principles.
• Familiarity with payroll, procurement, and HR functions.
• Knowledge of social media management and digital communications.

• Adaptability
• Detail Orientation
• Communication
• Problem-Solving
• Time Management
• Design Sensibility
• Discretion
• Service Orientation

Any combination of education and experience that demonstrates these qualifications may be qualifying. A typical qualification path includes a bachelor’s degree in a related…