Residential Administrative Assistant II

Summary

The Residential Administrative Assistant II supports the JKC/BMC Manager of Residential Services to ensure all residential staff are fully trained and properly onboarded to best support the clients being served. This position is also responsible for supporting the Residential Manager in administrative duties that will best support the manager, the residential staff and the clients. This position is tasked with scheduling, tracking, training, monitoring and data quality.

The Administrative Assistant II performs other specialized tasks as needed to ensure the proper functionality of the program(s) and to meet contractual obligations.

• Maintains tracking systems for various program details, to include budgetary limits, staff training logs, client surveys and Time and Activity forms. Schedules all meetings and creates agendas on behalf of the Residential Manager and communicates with HR to review resumes and schedule interviews as needed to ensure low vacancy rates in shelter staffing pattern.
• Maintains and purchases necessary programmatic items to ensure the highest quality services to those in our program, while also monitoring equipment list for funders.
• Ensures that all new hires are ready and equipped with necessary documentation, trainings, understanding of the programs and populations served, uniforms are ordered, and the POC person for new hires to address any questions or concerns as it relates to these items.
• Ensures that intake documentation and waitlists are properly reviewed and monitored
• Ensures that all reports regardless of frequency are reviewed, and completed before deadline
• Reviews and monitors CSTAR data, and ensures that quality data is entered into the system and trains staff as needed to ensure the highest level of data is entered
• Creates and posts relevant updates, changes and events for the clients in the program
• All other duties as assigned.

• High school Diploma or GED
• At least one year of office experience required and at least 6 months of social services experience preferred
• Basic Computer skills and understanding of MS Office.
• Participate in an annual Tuberculosis screening and/or other screenings when necessary. Reasonable accommodations may be granted where appropriate.

The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range.

Pay Band N2: $21.30 – $26.54 (Midpoint: $23.31)