Receptionist, Main Office

Job Details

POSITION SUMMARY

The Receptionist serves as the first point of contact for visitors, callers, and internal team members at the Main Office. This role is responsible for managing front desk operations, answering and directing phone calls, opening and processing orders, and providing administrative support for sales and marketing activities. The ideal candidate is professional, organized, and customer-focused, with strong communication skills and attention to detail.

• Greet and assist visitors in a professional and courteous manner
• Answer, screen, and direct incoming phone calls promptly and accurately
• Open, process, and route orders in accordance with company procedures
• Prepare and distribute miscellaneous sales and marketing packages and materials
• Provide administrative support to sales and marketing teams as needed
• Maintain a clean, organized, and professional front office environment
• Assist with general clerical duties
• Coordinate incoming and outgoing mail and deliveries
• Support additional administrative tasks and special projects as assigned

• High school diploma or equivalent preferred
• Previous receptionist, administrative, or customer service experience preferred
• Strong verbal and written communication skills
• Ability to multitask, prioritize, and work effectively in a fast‑paced environment
• Proficiency in Microsoft Office (Outlook, Word, Excel) or similar software
• Attention to detail and strong organizational skills

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds.
  
  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
• On‑site position at the Main Office
• Regular business hours with occasional flexibility as needed
• Frequent interaction with employees, customers, and external partners

• Health, dental, and vision benefits
• Employer‑paid disability and life insurance
• Flexible spending accounts
• 401K with company match
• Paid time off and company‑paid holidays
• Wellness Resources

Note:

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.