Administrative Assistant

Overview

JOIN OUR FUN-EMPLOYED FAMILY!

This is a GREAT opportunity to SHINE the spotlight on your ORGANIZATIONAL skills!!!

Come join the ranks of the FUN-employed at Historic Tours of America®

The Administrative Assistant handles customer inquiries in person, on the phone, and through the company email providing information to the public according to established procedures. The customer’s first impression should be that our company has integrity and is safe and fun. You tell our story to everyone you come in contact with; they judge our company and all of our CAST members by the way you do your job.

This position is also responsible for computer support, photocopying, filing, mailing, inventory, and other clerical duties to support the other staff members in a busy office environment.

• Handle customer inquiries in person, on the phone, and via company email according to established procedures.
• Provide information to the public; ensure a positive first impression of the company.
• Support computer-related tasks, photocopying, filing, mailing, inventory, and other clerical duties to support staff in a busy office environment.
• Assist guests with online reservations; use maps to help lost guests and provide directions to relevant attractions.
• Answer multi-line telephone and radio, transfer calls professionally, and deliver messages as needed.
• Respond to company email inquiries and direct messages to the appropriate person.
• Operate office equipment and computer systems; input and retrieve data and text.

• Competitive pay and paid training: $20 per hour
• All FT employees receive 2 weeks of paid vacation and company-sponsored health and wellness plans
• All FT, PT, and Seasonal employees are eligible for:
  Paid sick time, 401(k) plan with company matching, a positive work environment with awards and celebrations, First Stop Health access to doctors for employees and dependents (Employer pays 100%), discounts in retail stores, and free admission to company attractions

Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980.

• High school graduate or equivalent preferred
• Prior clerical, secretarial, or business administration experience preferred
• Knowledge of Microsoft Word, Excel, and Outlook
• Ability to provide excellent customer service and maintain professional conduct
• Strong organizational and communication skills

Note: Successful candidate must undergo a background search.