Office Manager

Description

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress‑free, passive investing for owners, and provides residents with quality housing where service is the highest priority.

Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

The Office Manager is responsible for overseeing the daily operations of a Fairgrove PM regional office and its various departments. The duties include communicating with department heads, relaying important information or policy changes from upper management and implementing incentives to enhance employee productivity. Office Managers may be the first point of contact for internal and external parties for your office, which impacts customer service and communication elements throughout the day.

Must be deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. Customer service – to our owner clients, residents and to our fellow colleagues - is near and dear to this individual because people matter the most. The right candidate thrives in a fast‑paced environment to support the team in managing the employee and customer experience and will take on a wide variety of challenges and provide creative solutions.

This person is a dependable, proactive, detail‑oriented, responsive, professional, and driven self‑starter. A true professional that is methodical and analytical, driven and motivated to take the team to the next level.

• Full-Time Position
• Hours: 40 hours per week
• Compensation: $23-$25 per hour

• Medical, Vision, and Dental Coverage
• 401(k) Plan
• Paid Time Off (PTO)

• Oversee and support all administrative duties in the office and ensure that the offices are operating smoothly
• Manage office supplies inventory and place orders as necessary within budget guidelines
• Perform receptionist duties: greet in-person visitors, and answer and direct incoming phone calls
• Assist the Customer Care team on routing calls and addressing urgent matters
• Receive and sort incoming mail and deliveries and manage outgoing mail including PO Box pick up
• Provide Property Operations team with administrative support as necessary, including assisting prospects with unit rentals, lease renewals, and other tasks
• Other tasks as projects are assigned by management

• Bachelor's degree in business administration, communications, or a related field
• 2-5 years of work experience in an administrative/office management role
• Must have exceptional attention to detail
• Strong organizational and time management skills, and ability to prioritize
• Must be a self‑starter and driven
• Excellent communication and interpersonal skills
  
  Strong problem‑solving skills and analytical abilities
• Must be proficient with Microsoft Office and Google products