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IT Help Desk Coordinator
Job in
San Bruno, San Mateo County, California, 94066, USA
Listed on 2026-03-01
Listing for:
Pyramid Consulting
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
- Staff Augmentation
- Lifecycle IT solutions
- Application Development & Support
- Outsourced Testing
- Mobile Development and Test Automation
Job Position: IT Help Desk Coordinator
Duration: 2+ months
- 3 years or above of enterprise support experience
- Proficient in providing onboarding, offboarding, and deskside support
- Proficient in providing Windows and Mac support
- Linux knowledge is a plus
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree and 3-5 years of experience.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Day to Day Duties- Develop complete back-end stack of projects using Java, Oracle, Active
MQ, Redis, on an AWS stack. - Help write new design patterns, improve and adapt existing design component integration.
- Integrate back-end REST with front end UI.
- Assist in the design of, and implementation of back end changes across our product base.
- Debug services oriented architectural components.
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