Policy Enforcement Manager

Google place San Bruno, CA, USA

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• Bachelor's degree or equivalent practical experience.
• 7 years of experience in content policy, anti-abuse or customer support operations.

Experience in development and usage of LLMs in operations.

• Ability to work non-standard, on-call rotations, weekends, and holiday hours.

• 6 years of prior work experience, ideally in content policy, anti-abuse or customer support operations, reviewing content or answering user questions and working with vendors.
• Ability to frame problems, structure analyses, and drive impact.
• Ability to structure complex problems, conduct in-depth analytical search, and drive impact.

At You Tube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.

Fast-paced, dynamic, and proactive, You Tube’s Trust and Safety team is dedicated to making You Tube a safe place for users, viewers, and content creators around the world to create and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the front lines of enhancing the You Tube experience, building internet safety, and protecting free speech in our ever‑evolving digital world.

As a Policy Enforcement Manager dedicated to enforcing the policies of You Tube’s Partner Program, you will help drive the overall strategy and enforcement approach for all policies in this area. The role will require working with a cross‑functional team across Policy Development, Product, Engineering, Legal, Ads Policy and Scaled Abuse to operationalize scalable policies that minimize brand risk to the platform while also educating Creators.

This role requires thinking through the unique challenges of a broad array of policy areas (e.g., hate, misinformation, adult, reused content, kids) while developing processes that are consistent and resilient to protect the ecosystem.

This role will require review of graphic, controversial, and offensive video content at times.

The US base salary range for this full‑time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

• Be responsible for specific areas of vertical performance and extended workforce operations, including quality.
• Research and stay up‑to‑date on key trends and suspicious patterns of abuse across the team’s policy areas.
• Demonstrate a solid understanding of how our You Tube Partner Program (YPP) policies impact You Tube users, platform changes and new product launches.
• Holds general working knowledge of operations across team with deep expertise in infrastructure/operations and metrics.
• Liaise with policy, Public Relations, Legal and Partnerships teams to craft and implement process solutions to emerging threats and improve creator education.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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