Service Coordinatorcardinaleway Hyundai Of San Bruno

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Service Coordinator

Cardinale Way Hyundai/Genesis San Bruno is looking to add a full-time customer service representative to its growing team of motivated individuals. A person in this position should possess excellent communication skills both in person and over the phone and have a friendly-upbeat attitude.

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.



What We Offer

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer.
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered.
• Life Insurance provided for and paid by Cardinale Automotive Group.
• Opportunities for professional development and career advancement

• Conduct inbound and outbound phone calls
• Greet Service customers
• Schedule and confirm appointments
• Follow up with prospective customers
• Demonstrate behavior consistent with our company's values in all interactions with customers and coworkers
• Follow a daily work plan and be able to complete daily tasks by utilizing CRM tracking system
• Maintain and update customer information in CRM platform
• Other duties as assigned

• Previous experience working in a BDC center is a plus, but not required
• Strong verbal and written communication skills
• Organized and team oriented
• Ability to type efficiently and effectively
• Professional appearance and eager to improve on all aspects
• Valid driver’s license and clean driving record

• Office environment with standard office hours; some flexibility may be required

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Other
• Industries Automotive

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