Parts Counterperson

Martin Automotive Group is looking for a Parts Counterperson to join our team at our Volkswagon San Bernardino dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back‑order” files weekly and return to vendors or stock those items not required.
• Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive.
• Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Assist with periodic inventory cycle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point‑of‑sale & computerized inventory systems or the ability to quickly learn.
• Able to work in a fast‑paced work environment
• Strong organizational and time management skills
• Detail‑oriented, professional appearance and strong work ethic

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $16 - $18/hour plus commission, based on experience