LVN, Healthcare Nursing

POSITION SUMMARY

Provides excellent customer service while conducting donor registration, donor interviews, limited physical assessments, whole blood collection, collection of apheresis components using Alyx and/or Trima and apheresis recruitment and rebooking of donor appointments for allogeneic, autologous, therapeutic and other 'special' patients. Monitors donor/patient recovery and provides adverse donor reaction care management. Responsible for use and care of various pieces of equipment and performing daily quality control.

Responsible for success and oversight of the collection operation in the absence of a site supervisor (or when requested by management).

include the following. Other duties may be assigned.

Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer s needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Must maintain a standard of conduct that is supportive of mission, vision and values. Demonstrates a moderate level of problem-solving skills.

Work mostly includes various duties involving different and unrelated processes and methods. Decisions on what needs to be done frequently require analysis of the subject in each assignment, and chosen course of action may be selected from several alternatives. Work involves conditions and elements that must be analyzed to identify interrelationships. Work may often include varied duties requiring many different and unrelated processes and methods such as those relating to aspects of administrative or professional fields.

Decisions by the employee as to what needs to be done include assessment of unusual circumstances, variations in approach, and incomplete or conflicting data.

The supervisor makes assignments by defining objectives, priorities and deadlines, assisting the employee with unusual situations with no clear precedents. Employee plans and executes steps to complete the assignment, following instructions, policies, and previous training or accepted practices. Completed work is evaluated for soundness, appropriateness, and conformity to policy. Occasionally, the supervisor sets overall objectives and resources available, with deadlines and work plans developed in consultation with the employee.

To perform this job successfully, each essential duty (as identified above) must be performed satisfactorily. The requirements listed below are representative of the…