Integrated Leaves of Absence Specialist

Who We Are:

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores:
Primary: 17 | Dental: 25 | Mental: 20

The Integrated Leaves of Absence Specialist is responsible for the end-to-end management and coordination of all types of employee leaves, ensuring a seamless experience for the employee while maintaining strict compliance with a complex web of federal, state, and local regulations.

Schedule
: 4 days per week, 10 hours per day, Tuesday - Friday, 7:00 am - 5:30 pm |
Location
:
Brier Clinic, San Bernardino, CA

• Serves as the primary point of contact for employees, guiding them through the leave process from initial request to their return to work. This involves providing empathetic support and clear, confidential communication.
• Administers all leave types, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), workers' compensation, short-term/long-term disability, and military or parental leaves.
• Gathers, verifies, and processes all required paperwork, including medical certifications, and maintains accurate, confidential records of leave requests and usage in the HRIS.
• Collaborates closely with other specialists, such as payroll (to ensure accurate pay during leave), benefits (to coordinate insurance premiums and coverage), and people relations (for complex cases or escalations).
• Facilitates the interactive process for accommodation requests under the ADA, which involves assessing requests, coordinating with managers and healthcare providers, and ensuring approved accommodations are implemented properly.
• Manages the smooth transition of employees back to work, which may include obtaining fitness-for-duty certifications and coordinating any necessary transitional work or light duty.
• Serves as the subject matter expert on all leave-related issues, advising managers and PS Business Partners, and develops and/or conducts training sessions on leave regulations and internal procedures.
• Coordinates with third-party administrators (TPAs) and insurance carriers to ensure timely processing of claims and paperwork. This includes partnering with the third-party leave administrator to ensure accurate case setup, timely processing, and clear communication with all parties.
• Other duties as outlined by the official job description.

• Education:
  
  High School Diploma or the equivalent is required. Bachelor's degree in Human Resources, Business Administration or related field is preferred.
• Licensure/Certification:
  Professional in Human Resources (PHR/SPHR), or Certified Professional (SHRM-CP) preferred.
• Experience:
  
  A minimum of three (3) years of experience managing federal and state (FMLA, ADA, PFL, Workers' Compensation) leaves of absences, high volume leaves of absences is required. Leave administration experience in a direct acute or outpatient healthcare experience is preferred.
• Essential Technical/Motor
  
  Skills:
  
  Must possess strong computer and data-entry skills with proficiency in HRIS systems, Microsoft Office, and electronic file management. The role requires the ability to accurately enter, audit, and retrieve data; operate standard office equipment; and follow standardized workflows for processing employee documents and reports. Essential motor skills include the ability to sit for extended periods, perform repetitive hand motions for typing and filing, lift up to 20-25 pounds, and reach or bend to organize files and office materials.
  
  Together, these technical and physical abilities ensure efficient, accurate, and compliant support of People Success operations
• Interpersonal
  
  Skills:
  
  Must demonstrate strong interpersonal skills, including professionalism, empathy, and the ability to maintain confidentiality in all interactions. This role requires clear and courteous communication by phone, in person, and in writing with employees, leaders, patients, students, residents, and external partners. Must be committed to supporting a culture of diversity, equity, and inclusion, building positive and respectful working relationships across all levels of the organization.
  
  The ability to remain patient, approachable, and service-oriented under pressure and while meeting strict deadlines is essential. Strong active listening skills, tact, and the ability to collaborate effectively with team members contribute to a smooth and responsive People Success experience.
• Essential Mental Abilities:
  Critical thinking to interpret and apply leave policies and…