Administrator, Outpatient - LCSW/LMFT - Crisis Mental Health
Listed on 2026-01-04
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Healthcare
Healthcare Administration
Corporate Healthcare Recruiter. I also speak HR.
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization’s success. In particular within our Program Operations. The Administrator is a key position in driving the organization’s success. They are responsible for both clinical and financial success of their Program which contributes to the overall success of both Telecare and those we serve.
The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. The individual in this role is responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups.
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Windsor Center is a short-stay crisis stabilization unit (CSU) that offers 24/7 services to adults and youth. The Windsor Center aims to increase access to crisis services, reduce inpatient hospitalization, reduce the amount of time that law enforcement is involved in a mental health crisis, and strengthen the existing outpatient behavioral health services.
Salary range is $- annual. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. The ideal candidate for the Program Administrator role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare’s values.The ideal candidate is someone who has a successful track record of delivering operational excellence. We define operational excellence in 4 key areas:
- Clinical Quality Excellence
. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to needs of our clients that reduces the number of adverse events within the programs. - Workforce Engagement
. Having a workforce that is highly engaged translates into the quality of care Telecare is able to provide its clients. Being able maintain low turnover and have staff that stay and grow with the organization are key measures of success. - Customer Satisfaction
. Our customers are important. The VP of Program Operations needs to be able to regularly interact with customers and ensure awareness of Telecare’s commitment to both delivering high quality care and fiscal responsibility. - Financial Security
. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization’s success.
Required:
- Masters in Social Services with a state license
- Four (4) years of experience in an administrative management position in a health care setting
- Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing
- Understanding of community mental health services, psychiatric rehabilitation concepts, and the recovery philosophy
- Must be at least 21 years of age
- Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon…
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