Lead Public Safety Dispatcher

JOB SUMMARY:

Under direction, provide training and participate in the work of public safety dispatchers in providing a wide variety of services involving radio and other communications system, intrusion alarm systems, teletype, dispatching personnel, and clerical duties at the School Police Communications Center.

Receives supervision from the Public Safety Communications Supervisor or higher level manager.

Duties may include, but are not limited to, the following:

• May assist with trainer and provides on-the-job training, instruction, and assistance to Public Safety Dispatchers involving radio and other means of communication, intrusion alarm systems, fire alarms, teletype, dispatching personnel, policies and procedures, and clerical duties.
• Functions as lead worker and participates in the selection of new dispatchers.
• May assign and reviews work.
• Monitors and troubleshoots equipment problems and ensures issues are referred to the correct repair agency and reported to supervision.
• Answers telephone requests for police, fire and medical emergencies.
• Determines the seriousness of a situation and dispatches school police units or refers caller to the correct agency in accordance with predetermined plans or as directed.
• Maintains radio communication with district police units and log the activities of each officer including the time, location and nature of each incident reported.
• Monitor all burglar alarms, fire alarms and surveillance cameras throughout the entire district.
• Maintain telephone and radio communication between school police, the San Bernardino City Police Department and the San Bernardino Sheriff Department and assist in coordinating the activities of all departments during emergency situations.
• Runs warrant checks on subjects, registration checks on vehicles, property checks and student enrollment status using teletype and computer.
• Coordinate radio communication with security officers, maintenance and district personnel.
• Prepare files, checks routes, files reports, department documents and records, prepares and maintains periodical operational reports and records including statistical data.
• Maintain various departmental files including criminal records and confidential files.
• Performs job related duties as required.

These are the minimum experience standards which will be used to admit or reject applicants for examination. Two (2) years of fulltime paid work experience as an emergency or public safety dispatcher. High school graduation or the equivalent.

P.O.S.T. certificate for the Basic Complaint/Dispatcher course.

Only online applications are accepted via the government jobs platform. Computer access is available in the Personnel Commission Office. Applications:
Following closing of recruitment, no additional application material or information will be accepted. Recruitment Type: OPEN & PROMOTIONAL (Anyone may apply for this position).

ADDITIONAL SALARY INFORMATION:
This is a non-exempt position, Regular Classified Salary Range 39A. Positions in this classification work 12 hour rotating shifts on a 12-month basis. The probationary period for employees in this classification is 248 paid work days.

BENEFITS:
Health, Vision, Dental and PERS (retirement). Benefits are available to full-time and part-time employees.

For complete details visit the Employee Benefits page.

• Written Examination. WEIGHT: 100%

• Typing speed of 40 wpm. WEIGHT:
  Pass/Fail

• Only qualified candidates will be invited to participate in the examination process.

• Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit.

• Candidates will be notified in accordance with the Personnel Commission Rules.

• This eligibility list will be active for a period of 1 year.

REASONABLE ACCOMMODATIONS:
The Person nel Commission will make every effort possible to ensure that all applicants compete on an equal level. At any time in the employment process, applicants with disabilities may request reasonable accommodations if required. To give district staff adequate time to evaluate each case, and to arrange for accommodations, applicants must submit their request to the Affirmative Action Office as soon as possible.

Failure to do so may result in the inability to provide the necessary reasonable accommodations in a timely manner.

Fingerprinting, drug and tuberculosis testing is required of all successful candidates new to the district.

District employees and external applicants must upload proof of education and/or training with each application. Acceptable documents include copies of a high school diploma, GED (or equivalent), transcripts (official or unofficial), college degree(s), and/or training certificates. Applications submitted without the required documentation may be disqualified. All relevant experience must be clearly…