Senior Warehouse Associate

Senior Warehouse Associate

Job Location: San Antonio, TX

Operating Company: Mechanical Reps Inc.

FLSA Status: Exempt

Mechanical Reps Inc - A member of the AIR Control Concepts family.

Mechanical Reps Inc. is the premier manufacturers' representative for HVAC products in Central and South Texas. Founded in 1974, our team provides exceptional products and an unprecedented level of service. Mechanical Reps Inc. serves engineers, contractors, and facility managers who demand responsiveness and expertise.

We are proud of our long-lasting relationships with leading product manufacturers, but we understand that our real product is service. Uncompromising dedication to our customers is our greatest strength.

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The Senior Warehouse Associate supports warehouse operations through advanced inventory control, shipping/receiving, workflow coordination, and customer service collaboration. This role serves as a subject‑matter expert within the warehouse, helps guide junior staff, and ensures that daily processes run smoothly.

• Perform advanced shipping and receiving tasks, including unloading trucks, checking in merchandise, and verifying items against purchase and sales orders.
• Assemble, stage, and prepare customer orders for pickup or delivery.
• Conduct routine cycle counts and assist with physical inventory.
• Monitor stock levels and notify leadership when replenishment is needed.
• Create and receive purchase orders in the system with accuracy.
• Process daily sales orders, transfers, and receipts in the computer system.
• Assist in resolving order or inventory discrepancies (pricing, quantities, acknowledgements, delayed shipments, etc.).
• Collaborate with sales teams on order status, stock availability, and issue resolution.
• Prepare shipments and parcels for mailing or freight pickup.
• Maintain organization of warehouse shelves, bins, racks, and storage areas.
• Keep the warehouse clean, safe, and orderly at all times.
• Perform basic maintenance of warehouse tools, equipment, and supplies.
• Assist in sorting, labeling, and placing materials in designated storage locations.
• Process COD customer payments such as cash, checks, and credit cards.
• Drive a 16‑ft box truck to deliver products to local customers and job sites when needed.
• Assist with facilities-related tasks such as basic upkeep or minor repairs.
• Perform other general warehouse duties as assigned.

• Job Knowledge/Technical Knowledge
  :
  Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization.
• Communication
  :
  The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
• Organization
  :
  Uses time efficiently by prioritizing and planning work activities.
• Integrity and Respect
  :
  Demonstrates utmost level of integrity in all instances, and shows respect towards others and towards company principles.
• Judgement
  :
  Demonstrates ability to make independent and sound decisions in all situations.
• Teamwork
  :
  Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
• Quality
  :
  Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Accountability
  :
  Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations.
• Customer Service
  :
  The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
• Interpersonal Communication
  :
  Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation.
• Manages Change
  :
  Demonstrates effectiveness and…