Senior Computer Operator

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It’s about keeping things on the fast track.

Do others describe you as dependable and hardworking? Do you have a knack for paying attention to all the small details? Do you like working in a behind‑the‑scenes environment and have a goal‑oriented mindset? If so, being a Senior Computer Operator with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. We’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity‑driven team, you’ll become part of Frost’s over 150‑year legacy of providing unparalleled banking services.

As a Senior Computer Operator with Frost,
you are our technological whiz. In this role you will monitor and control one or more mini or mainframe computers by operating the central console or online terminals. You will use your focus and attention to study program operation sheets to determine equipment set up and run operations. You are eager to accept the challenge to find resolutions to problems. Most importantly, this role is about providing top‑quality service and keeping integrity, caring and excellence top of mind.

• Observe the operation of the console panel, storage devices, printers, and the action of the console dashboards, detailed logs and vendor tickets to monitor the system and determine the point of equipment or program failure
• Open and track service work orders and all system job processes, support the utilities involving ATMs, and coordinate with vendors
• Monitor, maintain, and interact with multiple network platforms such as mainframe and Citrix environment
• Set‑up monitors and control computer operations and peripheral equipment
• Manipulate controls in accordance with standard procedures to rearrange sequence of job steps to continue operations when individual units of the system malfunction
• Research error messages
• Maintain operating records such as machine performance and production reports
• Provide after‑hours support for end users by resolving minor issues and escalating unresolved issues to on‑call personnel
• Confer with software systems engineering or applications programming personnel when errors require a change of instructions or sequence of operations
• Always take action with Integrity, Caring and Excellence to achieve all‑win outcomes

• Experience in midrange and as a mainframe computer operator
• Experience in Z/os mainframe skills with batch processing
• Knowledge of Jes2 operator commands, scheduling packages, and ATM support
• Proficiency in Microsoft computer applications
• Excellent written and verbal communication skills
• Ability to work coverage on holidays when needed
• Ability to rotate work shifts when needed

• Knowledge of Job Control Language (JCL), ASG Zeke Job Scheduler, and ZOS commands

• Medical, dental, vision, long‑term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated its expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.

Mid‑Senior level

Full‑time

Information Technology