Intake Coordinator​/Enrollment Specialist

Intake Coordinator/ Enrollment Specialist

Full-time

www.family-service.org

Family Service has offered comprehensive services to vulnerable populations in our community since 1903, and our mission has always remained strong:
To empower individuals and families to transform their lives and strengthen their community. Our programs are committed to helping to improve the overall health of our families by working with community partners to effectively address social and economic instability, as well as provide valuable resources and support in homes, neighborhoods, schools and workplaces. These efforts demonstrate effectiveness in addressing community needs and improving outcomes for families in the communities we serve while addressing social determinants of health that directly impact where people live, learn, work and play.

Our programs provide services to include early childhood education, mental health and well-being counseling services, outpatient substance abuse treatment, parent education and engagement, family strengthening, therapeutic visitation and neutral exchange for children and families; financial empowerment, workforce development and readiness, and senior in-home assistance.

The Intake Coordinator/Enrollment Specialist identifies and directly coordinates, provides contacts, refers or otherwise arranges for individuals to receive services as needed, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency.

• High school diploma or equivalent.
• At least one (1) year’s paid or volunteer experience in a social service program.
• Demonstrated knowledge of basic community resources and of making referrals and providing follow-up.
• Experience in understanding cultural differences and is sensitive to the implications of culture for service delivery.
• Fluent in English and Spanish (read, write, and speak) desirable.