Fire Alarm Field Service Technician - Level I

Fire Alarm Field Service Technician - Level I

Join to apply for the Fire Alarm Field Service Technician - Level I role at ORR Protection
.

ABOUT ORR
Since 1948, the Orr family has employed a talented team of associates who are committed to ORR Corporation’s mission of protecting people, property and the environment. Today ORR supports more than 300 associates across the country while still maintaining the principles of safety, family and integrity that were built on for decades.

JOB SUMMARY
As a Field Service Technician, you will work with some of the largest and most successful companies in the world and will receive top‑notch training on industry‑leading fire alarm systems and fire suppression equipment. This is your chance to join a company where you will be appreciated and will be a member of an elite team covering the San Antonio, TX area.

Our technicians perform inspections and testing on fire alarm systems and assist with installation.

• Contact customers to set up service.
• Perform inspection and testing tasks on fire alarm systems according to OPS work instructions, including:
• Testing and cleaning smoke detectors
• Testing manual pull stations and other initiating devices
• Testing other system inputs and outputs
• Testing and verifying audiovisual components
• Inspecting and testing fire extinguishers
• Record inspection and test results in the company’s electronic inspection program.
• Review inspection and test results with the customer.
• Conduct training with customers on the functionality of the fire system.
• Assist in installation and commissioning tasks with supervision.
• All other duties as assigned.

• High school diploma or equivalent—required.
• One year experience in servicing commercial fire alarm systems—required.
• Associate degree in electronics or related field—preferred.
• Experience with manufacturers such as Kidde, Fenwal, Notifier, Fike, FCI—preferred.

• Basic computer literacy.
• Basic mechanical and electrical ability.
• Demonstrated ability and interest in learning electrical and mechanical concepts.
• Capable of using Windows‑based software as well as mobile iPad applications.
• Excellent verbal and written communication skills.
• Organized and detail‑oriented.
• Strong critical thinking and problem‑solving skills.
• Self‑directed and able to work autonomously.
• Demonstrated customer‑service mindset.

This is a remote position that will be deployed from the associate’s home to local job sites for installs, service, or repairs. Company vehicle, tools, technology, and equipment are provided. Occasional on‑call days and/or overtime are required for unscheduled service needs. Job duties require the ability to lift up to 75 lbs and crawl into tight or awkward places. Overnight travel up to 25% of the time is required.

All associates are required to pass a drug screen, background check, and motor‑vehicle report.

• Company recognizes associates as the greatest asset.
• Opportunity to make a difference in health and wellness of people and the planet.
• Growing company with a first‑class reputation.
• Fun, family‑oriented, entrepreneurial culture.
• Focus on work‑life balance and encouragement to make a big impact.
• Commitment to bettering the communities we serve.
• Excellent benefits including 401(k), health, life, dental, tuition reimbursement and numerous perks such as training and development.

Equal Opportunity Employer / Vet / Disabled

Entry level

Full‑time

Other, Information Technology, and Management