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Counter Sales Representative
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-02-01
Listing for:
Quality Fasteners Inc
Full Time
position Listed on 2026-02-01
Job specializations:
-
Sales
Retail Sales -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
About the Role
The Counter Sales Representative is responsible for providing exceptional customer service and driving sales through in-person and phone interactions. This role requires a customer-focused individual with strong communication skills and the ability to quickly understand and fulfill customer needs in a fast-paced environment.
Key Responsibilities- Provide positive, friendly, and helpful service to all customers, addressing their inquiries and needs effectively.
- Accurately determine and document customer merchandise requirements, suggesting relevant and complementary products.
- Receive and process customer calls, accurately identifying and fulfilling their needs.
- Proactively contact customers to identify potential sales opportunities and build relationships.
- Utilize product knowledge to provide accurate and effective solutions to customer requests.
- Provide support to outside sales staff as needed.
- Ability to learn and apply technical knowledge related to product measurements, identification, and specifications.
- Proficiency in English (reading, writing, speaking, and understanding).
- Proficiency in Spanish (speaking and understanding) (Preferred)
- Ability to lift and carry up to 65 lbs. regularly.
- Ability to stand for extended periods.
- Demonstrated strong customer service skills.
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