Vacation Sales Concierge​/OPC

This job is a production-based position with an hourly base plus heavily weighted commission and bonuses offered.

Please note, this production- based position receives an hourly base + heavily weighted commission and bonuses offered.

• Up to $2000 sign on bonus potential* (requires 1 year of timeshare experience): $1000 paid after training, $1000 paid after six months of employment.
• Up to $1000 sign on bonus potential* (no timeshare experience): $500 paid after training, $500 paid after six months of employment.
• Additional terms and conditions apply to the Sign-on Bonus*.

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Sales Concierge
, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

As a Vacation Sales Concierge, a typical day will include:

Engaging with hotel guests at desk locations and providing elevated customer service.

Scheduling sales presentations and managing customer expectations.

Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.

Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

Welcome and greet guests; anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Available to work a flexible schedule to include weekends and holidays.

Concierge and/or sales experience preferred.

Position may require background and drug screening, in accordance with state and local requirements.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Our family is always growing. Want to be in the know?