Assistant Center Manager - UPS Store

SEEKING CANDIDATES WITH UPS STORE EXPERIENCE

Current and former UPS Store associates receive priority consideration and fast-track interview process

We are actively seeking an Assistant Center Manager with current or recent UPS Store experience to help run day-to-day operations of our new franchise in San Antonio. If you're a UPS Store associate ready to advance, an Assistant Manager seeking a fresh start, or a former UPS Store employee ready to return, this is your opportunity. You'll help the Center Manager deliver world-class customer service to all customers while contributing to profit/loss performance, service delivery, and team development.

This role offers a clear advancement path to Center Manager for candidates who demonstrate operational excellence and leadership potential.

• Reduced Training Time: You already know the systems, procedures, and standards
• Immediate Contribution: Start adding value from day one with your existing knowledge
• Career Advancement: Your UPS Store background positions you for faster promotion
• Competitive Compensation: UPS Store experience qualifies you for higher starting salary

Customer Service Excellence

• Provide world-class customer service to all customers
• Help manage Pack and Ship Services, Mailbox Services, and Print Services
• Process shipping orders using UPS/Fed Ex/USPS systems
• Handle freight services and oversized shipments
• Perform notary services (we'll support your certification if needed)
• Assist with passport photos and document shredding
• Build relationships with regular customers and small businesses

Operational Support

• Help the Center Manager run day-to-day center operations
• Contribute to achieving sales and service targets
• Help manage center financials and expense control
• Assist with inventory management and merchandising
• Open and close the center as required
• Help maintain UPS Store operational compliance and standards
• Support cash handling and daily reconciliation procedures

Team Collaboration

• Help with personnel management and training of new associates
• Support scheduling and work assignment coordination
• Contribute to weekly or monthly staff meetings and operational improvements
• Know how to listen, follow, lead, and help the Center Manager attain defined targets
• Assist with local store marketing program implementation
• Foster positive team environment during shifts

• 1 year retail store operations experience OR 2 years customer service/retail experience
• High school diploma or GED required
• Available to work flexible schedule including Saturdays
• Computer skills including Microsoft Office; ability to learn Adobe Suites
• Strong customer service orientation and phone skills
• Ability to lift 50+ lbs and stand for extended periods
• Detail-oriented with good organizational skills
• Professional appearance and communication skills
• Must demonstrate ability to "listen and lead"

• CURRENT OR RECENT UPS STORE EMPLOYMENT (HIGHEST PRIORITY)
• Specific UPS Store experience we re seeking:
  • Current UPS Store Associate or Assistant Manager
  • Former UPS Store employee within last 2 years
  • Experience with UPS Store POS and shipping systems
  • Knowledge of Pack and Ship procedures and best practices
  • Familiarity with Print Services operations
  • Understanding of Mailbox Services and related regulations
  • Experience meeting UPS Store performance standards
• Previous experience at Fed Ex Office, Postal Annex+, or similar operations also valued
• Supervisory experience in logistics or retail environment
• Bilingual Spanish/English capabilities
• Some college coursework in business or related field

• Salary Range: $40,000 - $50,000 annually (higher range for UPS Store experienced candidates)
• Performance-based increases and bonuses
• Comprehensive training program (abbreviated for UPS Store experienced hires)
• Clear path to Center Manager position
• Professional development opportunities
• Supportive team environment with experienced leadership

Are you a UPS Store associate ready for the next step? We know you ve mastered the…